We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

SureLookIT Trustpilot Widget

Alienware 16 Area-51, Intel Core Ultra 9, GeForce RTX 5090, Win 11 Home, 32 GB RAM, 1 TB SSD, 16" @ 240 Hz, Area-51 AA16250

€4,339.99

Sale RRP €5,251.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing

IE VAT: Included
Dispatched from: Dublin, Ireland
EAN/Barcode: 5397184969663
MPN: 8PGTM
Manufacturer's Warranty: 1 Year
Availability : 10 in stock



🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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Accepted Payment Methods on SureLookIT.com

🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.

Recent customer reviews from Trustpilot

SureLookIT Trustpilot Reviews

Support: Call us by phone (090) 661 7066    Chat on WhatsApp WhatsApp

We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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Alienware 16 Area-51 AA16250 AI Gaming Notebook

Product Description

The Alienware 16 Area-51 AA16250 is a high-performance AI-powered gaming notebook engineered for demanding gaming, advanced multitasking, creative workloads, and immersive entertainment experiences. Built around the Intel Core Ultra 9 275HX processor from the Intel Core Ultra Series 2 family, this system combines exceptional processing capability with AI acceleration technologies to deliver fast and responsive performance across gaming, professional applications, and intensive computing tasks. The processor features 24 cores consisting of 8 performance cores and 16 efficient cores, operates at a base speed of 2.7 GHz, and can dynamically boost up to 5.4 GHz when additional power is required. With 36 MB of cache and support for Intel AI Boost technology capable of reaching up to 13 TOPS, the notebook is designed to support AI-enhanced workflows and modern intelligent computing applications.

The system is equipped with a 16-inch WQXGA display that delivers a native resolution of 2560 x 1600 with a high refresh rate of 240 Hz, producing exceptionally smooth motion and sharp image quality during gaming, streaming, and fast-paced visual content. The display offers a pixel density of 188.7 ppi and reaches a brightness level of 500 cd/m² for vivid visuals and strong clarity in different lighting conditions. Wide viewing angles of +85 and -85 degrees both horizontally and vertically help maintain image consistency from different perspectives, while the anti-glare coating reduces reflections during prolonged use. The screen also supports 100% DCI-P3 colour gamut coverage for highly accurate and vibrant colour reproduction, making it suitable for creative work and high-end media viewing. Additional display technologies include NVIDIA G-SYNC support, Advanced Optimus functionality, and response times rated at 3 ms typical and 12 ms maximum for fluid gameplay and reduced motion blur.

Graphics processing is handled by the NVIDIA GeForce RTX 5090 graphics card paired with integrated Intel Graphics, delivering powerful rendering performance for modern gaming titles, professional creative applications, and AI-enhanced workloads. The dedicated GPU includes 24 GB of GDDR7 SDRAM video memory, allowing the system to handle graphically intensive applications, large textures, high-resolution gaming, and demanding rendering tasks efficiently. The notebook supports a single dedicated GPU configuration combined with integrated graphics technology for balanced performance and power management.

The Alienware 16 Area-51 AA16250 includes 32 GB of DDR5 SDRAM configured as two 16 GB modules operating at 6400 MT/s, providing fast memory performance for multitasking, gaming, and professional workloads. The system supports up to 64 GB of RAM through its two SO-DIMM 262-pin memory slots. Storage is provided by a 1 TB M.2 NVMe SSD connected through a PCIe 4.0 x4 interface, enabling rapid system boot times, quick file transfers, and fast game and application loading speeds. The notebook also includes two M.2 expansion slots, with one slot remaining available for future storage upgrades.

Audio performance is enhanced through a combination of two tweeters, two woofers, and dual array microphones that provide rich and detailed sound output for gaming, video calls, streaming, and multimedia playback. The integrated Realtek ALC3329 codec supports clear audio reproduction and voice communication. An integrated webcam system includes both RGB and infrared cameras, offering standard video capture at 1920 x 1080 resolution alongside infrared functionality for compatible authentication and imaging features. The camera system supports video recording at 30 frames per second and includes CMOS image sensors with multiple field-of-view configurations.

Connectivity options are designed for high-speed modern networking and peripheral support. Wireless connectivity is powered by the Killer Wi-Fi 7 BE1750 controller with support for 802.11a, b, g, n, ac, ax, and be wireless standards. Wired networking is available through 2.5 Gigabit Ethernet connectivity using the included USB-C to 2.5 Gigabit Ethernet adapter. The notebook also includes a comprehensive selection of ports and expansion options including HDMI output, multiple USB 3.2 Gen 1 ports, Thunderbolt 5 interfaces with DisplayPort 2.1 and Power Delivery support, a combined headphone and microphone audio jack, and an SD card reader compatible with SD, SDHC, and SDXC memory cards.

The notebook is built with gaming-focused functionality including a per-key RGB backlit keyboard that allows customizable lighting effects and improved visibility in low-light environments. The touchpad and keyboard are designed for responsive input during gaming and productivity tasks. A 6-cell lithium-ion battery with a 96 Wh capacity powers the system and supports ExpressCharge technology for faster charging capability. The included 360-watt power adapter delivers stable power for demanding hardware configurations and intensive gaming sessions.

Designed as a Build To Plan configuration, the Alienware 16 Area-51 AA16250 runs Windows 11 Home and includes additional Dell software as well as a 30-day Microsoft 365 activation trial. Security features include a Trusted Platform Module security chip for enhanced system protection and credential management. The notebook is constructed for portability despite its powerful hardware, measuring 36.5 cm wide, 29 cm deep, and 2.85 cm high, with a total weight of 3.15 kg. Environmental operating tolerances support reliable operation across a wide range of temperatures, humidity levels, vibration conditions, and shock resistance scenarios.

Specifications

  • Product: Alienware 16 Area-51 AA16250
  • Model Number: 8PGTM
  • Product Type: Notebook / AI PC
  • Manufacturer: Dell Alienware
  • Operating System: Windows 11 Home
  • Processor: Intel Core Ultra 9 275HX (Series 2)
  • Processor Base Speed: 2.7 GHz
  • Maximum Turbo Speed: Up to 5.4 GHz
  • Processor Cache: 36 MB
  • Number of Cores: 24-core
  • Performance Cores: 8
  • Efficient Cores: 16
  • Threads: 24
  • Neural Processor Unit: Intel AI Boost
  • NPU Performance: Up to 13 TOPS
  • Total Processor AI Performance: Up to 36 TOPS
  • AI Datatype Support: INT8
  • Sparsity Support: Yes
  • AI Framework Support: DirectML, OpenVINO, WebNN, WindowsML, ONNX RT
  • Windows Studio Effects Support: Yes
  • Installed RAM: 32 GB DDR5 SDRAM
  • Memory Configuration: 2 x 16 GB
  • Maximum Supported RAM: 64 GB
  • Memory Speed: 6400 MT/s
  • Rated Memory Speed: 6400 MT/s
  • Memory Type: Non-ECC DDR5 SDRAM
  • Memory Form Factor: SO-DIMM 262-pin
  • Memory Slots: 2
  • Empty Memory Slots: 0
  • Primary Storage: 1 TB SSD
  • Storage Type: M.2 PCIe 4.0 x4 NVMe SSD
  • Display Size: 16 inches
  • Display Resolution: 2560 x 1600
  • Display Type: WQXGA LED
  • Refresh Rate: 240 Hz
  • Pixel Density: 188.7 ppi
  • Brightness: 500 cd/m²
  • Horizontal Viewing Angle: +85 / -85 degrees
  • Vertical Viewing Angle: +85 / -85 degrees
  • Colour Gamut: 100% DCI-P3
  • Display Features: Anti-glare, Wide Viewing Angle
  • Response Time: 3 ms typical, 12 ms maximum
  • Graphics Processor: NVIDIA GeForce RTX 5090
  • Integrated Graphics: Intel Graphics
  • Graphics AI Performance: Up to 8 TOPS
  • Video Memory: 24 GB GDDR7 SDRAM
  • Graphics Features: NVIDIA G-SYNC, Advanced Optimus
  • Gaming Support: Yes
  • Audio System: Two tweeters, two woofers, dual array microphones
  • Audio Codec: Realtek ALC3329
  • Integrated Webcam: Yes
  • Standard Camera Resolution: 1920 x 1080
  • Infrared Camera Resolution: 640 x 360
  • Standard Camera Megapixels: 2.07 MP
  • Infrared Camera Megapixels: 0.23 MP
  • Image Sensor Type: CMOS
  • Supported Video Resolutions: 1920 x 1080, 640 x 360
  • Frame Rate: 30 fps
  • Camera Features: IR camera, RGB camera
  • IR Camera Viewing Angle: 86.6 degrees
  • RGB Camera Viewing Angle: 80.2 degrees
  • Wireless Standards: 802.11a/b/g/n/ac/ax/be
  • Wireless Controller: Killer Wi-Fi 7 BE1750
  • Wired Networking: 2.5 Gigabit Ethernet
  • Keyboard Type: RGB Backlit Keyboard
  • Keyboard Features: Per-key RGB lighting
  • Input Devices: Keyboard and touchpad
  • Battery Type: 6-cell Lithium-Ion
  • Battery Capacity: 96 Wh
  • Battery Weight: 351 g
  • Charging Technology: ExpressCharge
  • Security: Trusted Platform Module (TPM) Security Chip
  • Interfaces: HDMI
  • Interfaces: 2 x USB 3.2 Gen 1
  • Interfaces: USB 3.2 Gen 1 with PowerShare
  • Interfaces: 2 x Thunderbolt 5 with DisplayPort 2.1 and Power Delivery
  • Interfaces: Headphone/microphone combo jack
  • Interfaces: RJ-45 LAN via included adapter
  • Memory Card Reader: Yes
  • Supported Memory Cards: SD, SDHC, SDXC
  • M.2 Slots: 2
  • Available M.2 Slots: 1
  • Power Adapter Input: AC 100-240 V (50/60 Hz)
  • Power Adapter Output: 360 W
  • Power Adapter Voltage: 19.5 V
  • Power Adapter Current: 18.46 A
  • Dimensions: 36.5 cm x 29 cm x 2.85 cm
  • Weight: 3.15 kg
  • Operating Temperature Range: 0 °C to 35 °C
  • Operating Humidity Range: 10% to 90% non-condensing
  • Operating Shock Tolerance: 110 g @ 2 ms half-sine pulse
  • Non-operating Shock Tolerance: 160 g @ 2 ms half-sine pulse
  • Operating Vibration Tolerance: 0.66 g RMS random
  • Non-operating Vibration Tolerance: 1.3 g RMS random
  • Included Software: Dell Additional Softwares
  • Included Software: Microsoft 365 30-day trial activation
  • Included Accessories: Power adapter
  • Included Accessories: USB-C to 2.5 Gigabit Ethernet adapter
  • Pricing Type: Build To Plan (BTP)
  • Bundled Service: 1 Year Care Onsite

SureLookIT.com

Alienware 16 Area-51 AA16250 AI Gaming Notebook

Product Description

The Alienware 16 Area-51 AA16250 is a high-performance AI-powered gaming notebook engineered for demanding gaming, advanced multitasking, creative workloads, and immersive entertainment experiences. Built around the Intel Core Ultra 9 275HX processor from the Intel Core Ultra Series 2 family, this system combines exceptional processing capability with AI acceleration technologies to deliver fast and responsive performance across gaming, professional applications, and intensive computing tasks. The processor features 24 cores consisting of 8 performance cores and 16 efficient cores, operates at a base speed of 2.7 GHz, and can dynamically boost up to 5.4 GHz when additional power is required. With 36 MB of cache and support for Intel AI Boost technology capable of reaching up to 13 TOPS, the notebook is designed to support AI-enhanced workflows and modern intelligent computing applications.

The system is equipped with a 16-inch WQXGA display that delivers a native resolution of 2560 x 1600 with a high refresh rate of 240 Hz, producing exceptionally smooth motion and sharp image quality during gaming, streaming, and fast-paced visual content. The display offers a pixel density of 188.7 ppi and reaches a brightness level of 500 cd/m² for vivid visuals and strong clarity in different lighting conditions. Wide viewing angles of +85 and -85 degrees both horizontally and vertically help maintain image consistency from different perspectives, while the anti-glare coating reduces reflections during prolonged use. The screen also supports 100% DCI-P3 colour gamut coverage for highly accurate and vibrant colour reproduction, making it suitable for creative work and high-end media viewing. Additional display technologies include NVIDIA G-SYNC support, Advanced Optimus functionality, and response times rated at 3 ms typical and 12 ms maximum for fluid gameplay and reduced motion blur.

Graphics processing is handled by the NVIDIA GeForce RTX 5090 graphics card paired with integrated Intel Graphics, delivering powerful rendering performance for modern gaming titles, professional creative applications, and AI-enhanced workloads. The dedicated GPU includes 24 GB of GDDR7 SDRAM video memory, allowing the system to handle graphically intensive applications, large textures, high-resolution gaming, and demanding rendering tasks efficiently. The notebook supports a single dedicated GPU configuration combined with integrated graphics technology for balanced performance and power management.

The Alienware 16 Area-51 AA16250 includes 32 GB of DDR5 SDRAM configured as two 16 GB modules operating at 6400 MT/s, providing fast memory performance for multitasking, gaming, and professional workloads. The system supports up to 64 GB of RAM through its two SO-DIMM 262-pin memory slots. Storage is provided by a 1 TB M.2 NVMe SSD connected through a PCIe 4.0 x4 interface, enabling rapid system boot times, quick file transfers, and fast game and application loading speeds. The notebook also includes two M.2 expansion slots, with one slot remaining available for future storage upgrades.

Audio performance is enhanced through a combination of two tweeters, two woofers, and dual array microphones that provide rich and detailed sound output for gaming, video calls, streaming, and multimedia playback. The integrated Realtek ALC3329 codec supports clear audio reproduction and voice communication. An integrated webcam system includes both RGB and infrared cameras, offering standard video capture at 1920 x 1080 resolution alongside infrared functionality for compatible authentication and imaging features. The camera system supports video recording at 30 frames per second and includes CMOS image sensors with multiple field-of-view configurations.

Connectivity options are designed for high-speed modern networking and peripheral support. Wireless connectivity is powered by the Killer Wi-Fi 7 BE1750 controller with support for 802.11a, b, g, n, ac, ax, and be wireless standards. Wired networking is available through 2.5 Gigabit Ethernet connectivity using the included USB-C to 2.5 Gigabit Ethernet adapter. The notebook also includes a comprehensive selection of ports and expansion options including HDMI output, multiple USB 3.2 Gen 1 ports, Thunderbolt 5 interfaces with DisplayPort 2.1 and Power Delivery support, a combined headphone and microphone audio jack, and an SD card reader compatible with SD, SDHC, and SDXC memory cards.

The notebook is built with gaming-focused functionality including a per-key RGB backlit keyboard that allows customizable lighting effects and improved visibility in low-light environments. The touchpad and keyboard are designed for responsive input during gaming and productivity tasks. A 6-cell lithium-ion battery with a 96 Wh capacity powers the system and supports ExpressCharge technology for faster charging capability. The included 360-watt power adapter delivers stable power for demanding hardware configurations and intensive gaming sessions.

Designed as a Build To Plan configuration, the Alienware 16 Area-51 AA16250 runs Windows 11 Home and includes additional Dell software as well as a 30-day Microsoft 365 activation trial. Security features include a Trusted Platform Module security chip for enhanced system protection and credential management. The notebook is constructed for portability despite its powerful hardware, measuring 36.5 cm wide, 29 cm deep, and 2.85 cm high, with a total weight of 3.15 kg. Environmental operating tolerances support reliable operation across a wide range of temperatures, humidity levels, vibration conditions, and shock resistance scenarios.

Specifications

  • Product: Alienware 16 Area-51 AA16250
  • Model Number: 8PGTM
  • Product Type: Notebook / AI PC
  • Manufacturer: Dell Alienware
  • Operating System: Windows 11 Home
  • Processor: Intel Core Ultra 9 275HX (Series 2)
  • Processor Base Speed: 2.7 GHz
  • Maximum Turbo Speed: Up to 5.4 GHz
  • Processor Cache: 36 MB
  • Number of Cores: 24-core
  • Performance Cores: 8
  • Efficient Cores: 16
  • Threads: 24
  • Neural Processor Unit: Intel AI Boost
  • NPU Performance: Up to 13 TOPS
  • Total Processor AI Performance: Up to 36 TOPS
  • AI Datatype Support: INT8
  • Sparsity Support: Yes
  • AI Framework Support: DirectML, OpenVINO, WebNN, WindowsML, ONNX RT
  • Windows Studio Effects Support: Yes
  • Installed RAM: 32 GB DDR5 SDRAM
  • Memory Configuration: 2 x 16 GB
  • Maximum Supported RAM: 64 GB
  • Memory Speed: 6400 MT/s
  • Rated Memory Speed: 6400 MT/s
  • Memory Type: Non-ECC DDR5 SDRAM
  • Memory Form Factor: SO-DIMM 262-pin
  • Memory Slots: 2
  • Empty Memory Slots: 0
  • Primary Storage: 1 TB SSD
  • Storage Type: M.2 PCIe 4.0 x4 NVMe SSD
  • Display Size: 16 inches
  • Display Resolution: 2560 x 1600
  • Display Type: WQXGA LED
  • Refresh Rate: 240 Hz
  • Pixel Density: 188.7 ppi
  • Brightness: 500 cd/m²
  • Horizontal Viewing Angle: +85 / -85 degrees
  • Vertical Viewing Angle: +85 / -85 degrees
  • Colour Gamut: 100% DCI-P3
  • Display Features: Anti-glare, Wide Viewing Angle
  • Response Time: 3 ms typical, 12 ms maximum
  • Graphics Processor: NVIDIA GeForce RTX 5090
  • Integrated Graphics: Intel Graphics
  • Graphics AI Performance: Up to 8 TOPS
  • Video Memory: 24 GB GDDR7 SDRAM
  • Graphics Features: NVIDIA G-SYNC, Advanced Optimus
  • Gaming Support: Yes
  • Audio System: Two tweeters, two woofers, dual array microphones
  • Audio Codec: Realtek ALC3329
  • Integrated Webcam: Yes
  • Standard Camera Resolution: 1920 x 1080
  • Infrared Camera Resolution: 640 x 360
  • Standard Camera Megapixels: 2.07 MP
  • Infrared Camera Megapixels: 0.23 MP
  • Image Sensor Type: CMOS
  • Supported Video Resolutions: 1920 x 1080, 640 x 360
  • Frame Rate: 30 fps
  • Camera Features: IR camera, RGB camera
  • IR Camera Viewing Angle: 86.6 degrees
  • RGB Camera Viewing Angle: 80.2 degrees
  • Wireless Standards: 802.11a/b/g/n/ac/ax/be
  • Wireless Controller: Killer Wi-Fi 7 BE1750
  • Wired Networking: 2.5 Gigabit Ethernet
  • Keyboard Type: RGB Backlit Keyboard
  • Keyboard Features: Per-key RGB lighting
  • Input Devices: Keyboard and touchpad
  • Battery Type: 6-cell Lithium-Ion
  • Battery Capacity: 96 Wh
  • Battery Weight: 351 g
  • Charging Technology: ExpressCharge
  • Security: Trusted Platform Module (TPM) Security Chip
  • Interfaces: HDMI
  • Interfaces: 2 x USB 3.2 Gen 1
  • Interfaces: USB 3.2 Gen 1 with PowerShare
  • Interfaces: 2 x Thunderbolt 5 with DisplayPort 2.1 and Power Delivery
  • Interfaces: Headphone/microphone combo jack
  • Interfaces: RJ-45 LAN via included adapter
  • Memory Card Reader: Yes
  • Supported Memory Cards: SD, SDHC, SDXC
  • M.2 Slots: 2
  • Available M.2 Slots: 1
  • Power Adapter Input: AC 100-240 V (50/60 Hz)
  • Power Adapter Output: 360 W
  • Power Adapter Voltage: 19.5 V
  • Power Adapter Current: 18.46 A
  • Dimensions: 36.5 cm x 29 cm x 2.85 cm
  • Weight: 3.15 kg
  • Operating Temperature Range: 0 °C to 35 °C
  • Operating Humidity Range: 10% to 90% non-condensing
  • Operating Shock Tolerance: 110 g @ 2 ms half-sine pulse
  • Non-operating Shock Tolerance: 160 g @ 2 ms half-sine pulse
  • Operating Vibration Tolerance: 0.66 g RMS random
  • Non-operating Vibration Tolerance: 1.3 g RMS random
  • Included Software: Dell Additional Softwares
  • Included Software: Microsoft 365 30-day trial activation
  • Included Accessories: Power adapter
  • Included Accessories: USB-C to 2.5 Gigabit Ethernet adapter
  • Pricing Type: Build To Plan (BTP)
  • Bundled Service: 1 Year Care Onsite

SureLookIT.com

3 to 5 Working Days Delivery & Return Terms


Delivery Options:

If the product page shows "3 to 5 Working Days", the following delivery options apply:

SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)

DPD: €6.99 — 3 to 5 working days (Tracked, Insured)

Delivery working days are Monday to Friday (excluding bank/public holidays).

How to Return:

You must contact us to arrange collection. Do not send it yourself.

If returned by any other means, or without first contacting us to arrange collection, the return will be refused and the product sent back to you. We are not responsible for lost/damaged returned parcels when you don't follow our return policy.

You must pay a delivery fee to have it sent back to you

Returns time frame:

14 days from delivery date (based on tracking).

Item must be unopened, sealed, and resaleable.

Must arrive back to us within 14 days.

Important:

Refunds issued only if all return conditions are met.

If opened or not resaleable, it will be returned to you and no refund given.

Warranty:

Manufacturer warranty period is specified on the product page.


Delivery Notes


Delivery delays outside our control may occasionally occur.

For full return details see: https://surelookit.com/pages/support

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

Ireland: (090) 661 7066

Let us save you some time! Call us now (090) 661 7066

Talk to us on Whatsapp

Talk to us on Facebook Messenger

Or if you prefer, see the FAQ below

    We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.

    All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.

    You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.com! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.

    Delivery information page to visit our Delivery information page for Next Working Day Delivery and Return Terms.

    Delivery information page to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.

    If you have not received your order within the time specified, please contact us at the contact details above.

    We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.

    Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day? You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.

    If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.


    Orders valued at €100 or less:

    You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.

    If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.

    Higher Value Orders (€100 or more):

    Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.

    Not Covered in warranty

    1. Damage caused by the user.

    2. Damage to any ports and connectors caused by the user.

    3. Liquid damage.

    4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.

    5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.



    Covered in warranty

    Faults and issues not caused by the user.


    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.

    Call us by phone

    Ireland:
    083 010 9277 or 083 468 7174

    SMS or WhatsApp number

    +353830109277 - 10am to 3pm - Monday to Friday.

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.

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