We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

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Alienware Pro Wireless Gaming Headset PRO-HS-W-DEAM Bluetooth 5.3 Hi-Res ANC USB-C Darkside

€169.99

Sale RRP €205.99

Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
IE VAT: Included
Dispatched from: Dublin, Ireland
EAN/Barcode: 5397184911631
MPN: PRO-HS-G-DEAM

Availability: More than 10 in stock

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🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.

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Support: Call us by phone (090) 661 7066    Chat on WhatsApp WhatsApp

We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

Similar products



Alienware Pro Wireless Gaming Headset PRO-HS-W-DEAM Bluetooth 5.3 Hi-Res ANC USB-C Dark Side of the Moon

Product Description

The Alienware Pro Wireless Gaming Headset (model PRO-HS-W-DEAM) from Dell is designed to provide an immersive audio experience for gamers who demand premium performance, exceptional comfort, and flexible connectivity. Suitable for use with game consoles and computers, this full-size gaming headset supports both wireless and wired operation through Bluetooth, 2.4 GHz radio frequency, and USB connectivity, making it compatible with a wide range of devices including iPhone, iPad, Android phones, Android tablets, Mac computers, and Windows systems.

Engineered to deliver high-quality sound, the headset produces Hi-Res audio with an extended frequency response ranging from 20 Hz to 40,000 Hz, allowing subtle audio details, deep bass, and crisp high frequencies to be reproduced with impressive clarity. Its 50 mm graphene-coated drivers and 32 Ohm impedance contribute to accurate and detailed sound reproduction, while integrated Dolby Atmos decoding enhances spatial audio for a more realistic and engaging gaming environment.

Communication remains clear even in demanding environments thanks to the combination of hybrid Active Noise Cancelling technology and AI-powered microphone noise cancellation. The headset is equipped with two microphones, including a built-in microphone and a removable unidirectional boom microphone, enabling background noise to be effectively reduced so that voice conversations remain focused and intelligible during multiplayer gameplay and online communication.

Comfort has been carefully considered throughout the design. The full-size construction surrounds the ears for an immersive listening experience, while soft memory foam ear pads provide cushioning that helps maintain comfort during extended gaming sessions. Finished in the Dark Side of the Moon colour, the headset combines a distinctive appearance with practical features that support prolonged everyday use.

Wireless freedom is supported through Bluetooth 5.3 technology and a dedicated 2.4 GHz wireless connection, providing versatile connectivity options with an operating range of up to 30 metres. Users can easily switch between compatible devices while enjoying dependable wireless performance, or connect using the detachable USB-C to USB-A cable whenever a wired connection is preferred.

A rechargeable 750 mAh battery powers the headset and includes fast charging capability to minimise downtime. Depending on the selected operating mode, battery life can reach up to 75 hours of continuous playback when using Bluetooth with Active Noise Cancelling disabled. When connected through the 2.4 GHz wireless connection with lighting disabled and Active Noise Cancelling turned off, playback can continue for up to 70 hours. Continuous use with Active Noise Cancelling disabled provides up to 35 hours of operation, while enabling Active Noise Cancelling offers up to 25 hours of playback.

Convenient onboard controls allow users to adjust volume, power the headset on or off, mute or activate the microphone, enter pairing mode, and control Active Noise Cancelling without interrupting gameplay. The removable boom microphone and detachable cable offer additional flexibility, allowing the headset to be configured to suit different gaming setups and personal preferences.

The package includes the Alienware Pro Wireless Gaming Headset along with a USB-A to USB-C adapter and a USB-C wireless dongle, providing everything needed to begin using the headset across supported platforms. A detachable USB-C to USB-A cable is also supplied for wired connectivity and charging. The headset is backed by a limited two-year manufacturer warranty for added peace of mind.

Specifications

  • Product name: Alienware Pro Wireless Gaming Headset
  • Model: PRO-HS-W-DEAM
  • Manufacturer: Dell
  • Product type: Headset
  • Category: Gaming headset
  • Recommended use: Game console, computer
  • Gaming: Yes
  • Colour: Dark Side of the Moon
  • Headphone form factor: Full size
  • Connectivity technology: Wireless and wired
  • Wireless technologies: Bluetooth and 2.4 GHz radio frequency
  • Bluetooth version: Bluetooth 5.3
  • Connection interface: USB
  • Maximum wireless operating distance: Up to 30 m
  • Sound output mode: Hi-Res audio
  • Built-in decoder: Dolby Atmos
  • Frequency response: 20 Hz - 40,000 Hz
  • Impedance: 32 Ohm
  • Driver size: 50 mm
  • Driver diaphragm: Graphene coated
  • Active Noise Cancelling: Yes
  • Active Noise Cancelling technology: Hybrid Active Noise Cancelling
  • Microphone type: Boom microphone
  • Microphone form factor: Built-in and removable boom
  • Microphone operation mode: Uni-directional
  • Number of microphones: 2
  • Microphone noise cancelling: Yes
  • Microphone noise cancelling technology: AI noise cancellation
  • Controls: Volume, on/off, microphone on/mute, pair mode, ANC mode
  • Ear pad material: Memory foam
  • Features: Fast charge
  • Battery type: Rechargeable
  • Battery capacity: 750 mAh
  • Maximum battery runtime: Up to 75 hours
  • Continuous playback (Bluetooth, ANC off): Up to 75 hours
  • Continuous playback (2.4 GHz, lighting off, ANC off): Up to 70 hours
  • Continuous playback (ANC off): Up to 35 hours
  • Continuous playback (ANC on): Up to 25 hours
  • Compatibility: iPhone, iPad, Android phone, Android tablet, Mac, Windows
  • Supported host operating systems: Windows 10, Windows 11, Android, iOS
  • Width: 15 cm
  • Depth: 9.2 cm
  • Height: 20.5 cm
  • Weight: 315 g
  • Detachable cable: Yes
  • Included cable: Detachable USB-C to USB-A cable
  • Included accessories: USB-A to USB-C adapter, USB-C dongle
  • Package contents: Alienware Pro Wireless Gaming Headset, USB-A to USB-C adapter, USB-C dongle
  • Manufacturer warranty: Limited 2-year warranty

SureLookIT.com

Alienware Pro Wireless Gaming Headset PRO-HS-W-DEAM Bluetooth 5.3 Hi-Res ANC USB-C Dark Side of the Moon

Product Description

The Alienware Pro Wireless Gaming Headset (model PRO-HS-W-DEAM) from Dell is designed to provide an immersive audio experience for gamers who demand premium performance, exceptional comfort, and flexible connectivity. Suitable for use with game consoles and computers, this full-size gaming headset supports both wireless and wired operation through Bluetooth, 2.4 GHz radio frequency, and USB connectivity, making it compatible with a wide range of devices including iPhone, iPad, Android phones, Android tablets, Mac computers, and Windows systems.

Engineered to deliver high-quality sound, the headset produces Hi-Res audio with an extended frequency response ranging from 20 Hz to 40,000 Hz, allowing subtle audio details, deep bass, and crisp high frequencies to be reproduced with impressive clarity. Its 50 mm graphene-coated drivers and 32 Ohm impedance contribute to accurate and detailed sound reproduction, while integrated Dolby Atmos decoding enhances spatial audio for a more realistic and engaging gaming environment.

Communication remains clear even in demanding environments thanks to the combination of hybrid Active Noise Cancelling technology and AI-powered microphone noise cancellation. The headset is equipped with two microphones, including a built-in microphone and a removable unidirectional boom microphone, enabling background noise to be effectively reduced so that voice conversations remain focused and intelligible during multiplayer gameplay and online communication.

Comfort has been carefully considered throughout the design. The full-size construction surrounds the ears for an immersive listening experience, while soft memory foam ear pads provide cushioning that helps maintain comfort during extended gaming sessions. Finished in the Dark Side of the Moon colour, the headset combines a distinctive appearance with practical features that support prolonged everyday use.

Wireless freedom is supported through Bluetooth 5.3 technology and a dedicated 2.4 GHz wireless connection, providing versatile connectivity options with an operating range of up to 30 metres. Users can easily switch between compatible devices while enjoying dependable wireless performance, or connect using the detachable USB-C to USB-A cable whenever a wired connection is preferred.

A rechargeable 750 mAh battery powers the headset and includes fast charging capability to minimise downtime. Depending on the selected operating mode, battery life can reach up to 75 hours of continuous playback when using Bluetooth with Active Noise Cancelling disabled. When connected through the 2.4 GHz wireless connection with lighting disabled and Active Noise Cancelling turned off, playback can continue for up to 70 hours. Continuous use with Active Noise Cancelling disabled provides up to 35 hours of operation, while enabling Active Noise Cancelling offers up to 25 hours of playback.

Convenient onboard controls allow users to adjust volume, power the headset on or off, mute or activate the microphone, enter pairing mode, and control Active Noise Cancelling without interrupting gameplay. The removable boom microphone and detachable cable offer additional flexibility, allowing the headset to be configured to suit different gaming setups and personal preferences.

The package includes the Alienware Pro Wireless Gaming Headset along with a USB-A to USB-C adapter and a USB-C wireless dongle, providing everything needed to begin using the headset across supported platforms. A detachable USB-C to USB-A cable is also supplied for wired connectivity and charging. The headset is backed by a limited two-year manufacturer warranty for added peace of mind.

Specifications

  • Product name: Alienware Pro Wireless Gaming Headset
  • Model: PRO-HS-W-DEAM
  • Manufacturer: Dell
  • Product type: Headset
  • Category: Gaming headset
  • Recommended use: Game console, computer
  • Gaming: Yes
  • Colour: Dark Side of the Moon
  • Headphone form factor: Full size
  • Connectivity technology: Wireless and wired
  • Wireless technologies: Bluetooth and 2.4 GHz radio frequency
  • Bluetooth version: Bluetooth 5.3
  • Connection interface: USB
  • Maximum wireless operating distance: Up to 30 m
  • Sound output mode: Hi-Res audio
  • Built-in decoder: Dolby Atmos
  • Frequency response: 20 Hz - 40,000 Hz
  • Impedance: 32 Ohm
  • Driver size: 50 mm
  • Driver diaphragm: Graphene coated
  • Active Noise Cancelling: Yes
  • Active Noise Cancelling technology: Hybrid Active Noise Cancelling
  • Microphone type: Boom microphone
  • Microphone form factor: Built-in and removable boom
  • Microphone operation mode: Uni-directional
  • Number of microphones: 2
  • Microphone noise cancelling: Yes
  • Microphone noise cancelling technology: AI noise cancellation
  • Controls: Volume, on/off, microphone on/mute, pair mode, ANC mode
  • Ear pad material: Memory foam
  • Features: Fast charge
  • Battery type: Rechargeable
  • Battery capacity: 750 mAh
  • Maximum battery runtime: Up to 75 hours
  • Continuous playback (Bluetooth, ANC off): Up to 75 hours
  • Continuous playback (2.4 GHz, lighting off, ANC off): Up to 70 hours
  • Continuous playback (ANC off): Up to 35 hours
  • Continuous playback (ANC on): Up to 25 hours
  • Compatibility: iPhone, iPad, Android phone, Android tablet, Mac, Windows
  • Supported host operating systems: Windows 10, Windows 11, Android, iOS
  • Width: 15 cm
  • Depth: 9.2 cm
  • Height: 20.5 cm
  • Weight: 315 g
  • Detachable cable: Yes
  • Included cable: Detachable USB-C to USB-A cable
  • Included accessories: USB-A to USB-C adapter, USB-C dongle
  • Package contents: Alienware Pro Wireless Gaming Headset, USB-A to USB-C adapter, USB-C dongle
  • Manufacturer warranty: Limited 2-year warranty

SureLookIT.com

3 to 5 Working Days Delivery


Delivery Options:

If the product page shows "3 to 5 Working Days", the following delivery options apply:

SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)

DPD: €6.99 — 3 to 5 working days (Tracked, Insured)

Delivery working days are Monday to Friday (excluding bank/public holidays).


Delivery Notes

 

Delivery delays outside our control may occasionally occur.

For full return details see: https://surelookit.com/pages/support

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

Ireland: (090) 661 7066

Let us save you some time! Call us now (090) 661 7066

  Talk to us on Whatsapp

  Talk to us on Facebook Messenger

Or if you prefer, see the FAQ below

    We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.

    All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.

    You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.com! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.

    Delivery information page to visit our Delivery information page for Next Working Day Delivery and Return Terms.

    Delivery information page to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.

    If you have not received your order within the time specified, please contact us at the contact details above.

    We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.

    Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day? You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.

    If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.


    Orders valued at €100 or less:

    You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.

    If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.

    Higher Value Orders (€100 or more):

    Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.

    Not Covered in warranty

    1. Damage caused by the user.

    2. Damage to any ports and connectors caused by the user.

    3. Liquid damage.

    4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.

    5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.



    Covered in warranty

    Faults and issues not caused by the user.


    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.

    Call us by phone

    Ireland:
    090 661 7066

    SMS or WhatsApp number

    +353830109277 - 10am to 3pm - Monday to Friday.

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.

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