Computer & phone accessories
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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
ASUS ExpertBook B3 Flip, Intel Core 7, 16GB RAM, 512GB SSD, 14", Touchscreen
€1,059.99
Sale
RRP €1,282.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: B3402FV-EC715X
Manufacturer's Warranty: 1 Year
Availability: More than 10 in stock
🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.
🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.
Recent customer reviews from Trustpilot
We'd love it if you shared this page, tap below.
-
As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
-
We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
-
Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.
-
We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
-
In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
-
Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Description, Delivery & Returns information
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ASUS ExpertBook B3 Flip B3402FV-EC715X
Product Description
The ASUS ExpertBook B3 Flip B3402FV-EC715X is a versatile 2-in-1 notebook created for users who require flexibility, reliable performance, and modern productivity features in a compact form factor. Its innovative 360-degree flip hinge allows the device to transition smoothly between laptop and tablet modes, making it suitable for professional work, presentations, note-taking, creative tasks, and everyday entertainment. The integrated digitizer, digital pen, and NumberPad further expand its usability by providing intuitive input methods that adapt to different workflows and user preferences.
Powered by an Intel Core 7 Series 1 150U processor operating at a base frequency of 1.8 GHz with turbo speeds reaching up to 5.4 GHz, this notebook delivers responsive performance across demanding applications and multitasking environments. The processor features a 10-core architecture consisting of two Performance cores and eight Efficient cores, supported by 12 MB of Intel Smart Cache and Intel Deep Learning Boost technology for enhanced processing efficiency. Combined with 16 GB of DDR4 memory, the system provides smooth operation while quickly handling multiple applications, documents, and browser tabs. Storage is provided by a fast 512 GB M.2 2280 PCIe 4.0 NVMe solid-state drive, allowing rapid system startup, fast application loading, and efficient access to files.
The 14-inch multi-touch display offers Full HD resolution of 1920 × 1080 at a refresh rate of 60 Hz, producing clear images with detailed visuals suitable for work and media consumption. Its 16:9 widescreen format, glossy finish, WideView technology, 170-degree horizontal and vertical viewing angles, 250 cd/m² brightness, 45% NTSC colour gamut, and approximately 79% screen-to-body ratio combine to create an engaging viewing experience. The display also features a typical response time of 25 ms and a maximum response time of 35 ms, contributing to responsive touch interaction and smooth visual performance.
Audio performance is enhanced through ASUS SonicMaster technology working together with Audio by Dirac to provide rich and immersive sound for music, videos, meetings, and voice communication. An integrated speaker system and array microphone are complemented by AI noise-cancelling input technology to improve voice clarity during calls and online collaboration. Video communication is supported by a front-facing 720p webcam equipped with ASUS 3D Noise Reduction technology and a physical privacy shutter for added peace of mind. A secondary 13-megapixel world-facing rear camera expands the device's capabilities when operating in tablet mode.
Security is built into the notebook with a Trusted Platform Module (TPM 2.0) security chip and an integrated fingerprint reader to help safeguard sensitive information and simplify secure authentication. Physical security is supported through a Kensington security lock slot, with a compatible cable lock available separately. The chassis has been tested to MIL-STD-810H standards, demonstrating durability under demanding conditions, while ASUS Antibacterial Guard provides additional protection for frequently touched surfaces.
Designed to meet modern connectivity requirements, the ASUS ExpertBook B3 Flip supports Gigabit Ethernet for dependable wired networking alongside dual-stream 2x2 Wi-Fi 6E and Bluetooth 5.4 for high-speed wireless connections. A comprehensive selection of ports allows convenient connection to displays, peripherals, storage devices, and accessories, making the notebook suitable for a wide range of professional and personal environments.
The notebook includes a backlit spill-resistant chiclet keyboard with 1.5 mm key travel and a dedicated Copilot key for quick access to Microsoft Copilot. Windows 11 Pro comes pre-installed, providing a secure and feature-rich operating system ready for business and productivity. The device is powered by a 3-cell lithium-ion battery with a capacity of 50 Wh and is supplied with a 65 W USB-C power adapter supporting an input range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. Finished in Star Black with a durable aluminum chassis, the notebook measures 32.9 cm wide, 22.39 cm deep, and 1.95 cm high while weighing approximately 1.61 kg, making it easy to carry throughout the working day.
Environmental responsibility is reflected through certifications including ENERGY STAR, EPEAT Gold, and EPEAT Climate+, while compliance with WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, and TÜV Rheinland Low Blue Light Software Solution demonstrates adherence to recognised environmental and quality standards. The notebook also carries a repairability index rating of 9.5 out of 10. Included accessories consist of a USB-C power adapter and an MPP 2.0 garaged stylus, while the package also includes one year of ASUS ZenCare and a one-year limited pick-up and return warranty for additional support.
Specifications
- Product name: ASUS ExpertBook B3 Flip B3402FV-EC715X
- Manufacturer: ASUS
- Series: ExpertBook B3 Flip
- Model: B3402FV-EC715X
- Category: 2-in-1 notebook with flip design
- Product type: Notebook
- Design: 360° flip convertible
- Operating system: Windows 11 Pro
- Processor: Intel Core 7 (Series 1) 150U
- Processor base frequency: 1.8 GHz
- Maximum turbo frequency: Up to 5.4 GHz
- Processor cores: 10-core
- Performance cores: 2
- Efficient cores: 8
- Cache: 12 MB Intel Smart Cache
- Processor features: Intel Deep Learning Boost (DL Boost)
- Memory capacity: 16 GB
- Memory configuration: 1 × 16 GB
- Maximum supported memory: 32 GB
- Memory technology: DDR4 SDRAM
- Memory form factor: SO-DIMM 262-pin
- Memory slots: 1
- Empty memory slots: 0
- Storage capacity: 512 GB
- Storage type: SSD
- SSD form factor: M.2 2280
- SSD interface: PCIe 4.0
- SSD protocol: NVMe (NVM Express)
- Display size: 14 inches
- Display type: Multi-touch touchscreen
- Resolution: 1920 × 1080
- Resolution standard: Full HD
- Refresh rate: 60 Hz
- Aspect ratio: 16:9
- Brightness: 250 cd/m²
- Horizontal viewing angle: 170°
- Vertical viewing angle: 170°
- Colour gamut: 45% NTSC
- Response time (typical): 25 ms
- Response time (maximum): 35 ms
- Screen-to-body ratio: 79%
- Display features: Glossy finish, WideView
- Graphics: Intel Graphics
- Video system feature: Functions as Intel UHD Graphics for single-channel memory
- Front camera: 720p webcam
- Rear camera resolution: 13 megapixels
- Camera features: Privacy shutter, World Facing Camera, ASUS 3D Noise Reduction (3DNR) Technology
- Audio output: ASUS SonicMaster, Audio by Dirac
- Audio input: AI noise cancelling
- Speakers: Integrated speaker
- Microphone: Array microphone
- Input devices: Digitizer, digital pen, keyboard, NumberPad
- Keyboard: Backlit chiclet keyboard
- Keyboard features: Spill-resistant, 1.5 mm key travel, Copilot key
- Microsoft Copilot: Supported
- Wireless networking: IEEE 802.11a/b/g/n/ac/ax (Wi-Fi 6E)
- Bluetooth version: Bluetooth 5.4
- Network interface: Gigabit Ethernet
- Wireless feature: Dual-stream 2×2
- Battery type: 3-cell Lithium-Ion
- Battery capacity: 50 Wh
- AC adapter input: 100–240 V AC, 50/60 Hz
- AC adapter output: 65 W, 20 V, 3.25 A
- Interfaces: HDMI
- Interfaces: Headphone/microphone combo jack
- Interfaces: 2 × USB 3.2 Gen 1
- Interfaces: 2 × USB4 with Thunderbolt 4 support, DisplayPort Alt Mode, Power Delivery
- Interfaces: LAN
- Security: Trusted Platform Module (TPM 2.0) security chip
- Security: Fingerprint reader
- Theft protection: Kensington security lock slot (cable lock sold separately)
- Case material: Aluminum
- Colour: Star Black
- Durability: MIL-STD-810H tested
- Additional protection: ASUS Antibacterial Guard
- Dimensions (W × D × H): 32.9 × 22.39 × 1.95 cm
- Weight: 1.61 kg
- Included accessories: USB-C power adapter
- Included accessories: MPP 2.0 garaged stylus
- Environmental certifications: ENERGY STAR Certified
- EPEAT rating: EPEAT Gold
- EPEAT Climate+: Yes
- Repairability index: 9.5 out of 10
- Compliance standards: WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, TÜV Rheinland Low Blue Light (Software Solution)
- Warranty: 1-year limited pick-up and return
- Bundled service: 1 year ASUS ZenCare
- Key Features: 360° flip design for versatile use
- Key Features: Intel Core 7 processor with 16 GB RAM
- Key Features: 14-inch Full HD touchscreen display
- Key Features: Fingerprint reader and TPM 2.0 security
- Key Features: MIL-STD-810H durability testing
SureLookIT.com
ASUS ExpertBook B3 Flip B3402FV-EC715X
Product Description
The ASUS ExpertBook B3 Flip B3402FV-EC715X is a versatile 2-in-1 notebook created for users who require flexibility, reliable performance, and modern productivity features in a compact form factor. Its innovative 360-degree flip hinge allows the device to transition smoothly between laptop and tablet modes, making it suitable for professional work, presentations, note-taking, creative tasks, and everyday entertainment. The integrated digitizer, digital pen, and NumberPad further expand its usability by providing intuitive input methods that adapt to different workflows and user preferences.
Powered by an Intel Core 7 Series 1 150U processor operating at a base frequency of 1.8 GHz with turbo speeds reaching up to 5.4 GHz, this notebook delivers responsive performance across demanding applications and multitasking environments. The processor features a 10-core architecture consisting of two Performance cores and eight Efficient cores, supported by 12 MB of Intel Smart Cache and Intel Deep Learning Boost technology for enhanced processing efficiency. Combined with 16 GB of DDR4 memory, the system provides smooth operation while quickly handling multiple applications, documents, and browser tabs. Storage is provided by a fast 512 GB M.2 2280 PCIe 4.0 NVMe solid-state drive, allowing rapid system startup, fast application loading, and efficient access to files.
The 14-inch multi-touch display offers Full HD resolution of 1920 × 1080 at a refresh rate of 60 Hz, producing clear images with detailed visuals suitable for work and media consumption. Its 16:9 widescreen format, glossy finish, WideView technology, 170-degree horizontal and vertical viewing angles, 250 cd/m² brightness, 45% NTSC colour gamut, and approximately 79% screen-to-body ratio combine to create an engaging viewing experience. The display also features a typical response time of 25 ms and a maximum response time of 35 ms, contributing to responsive touch interaction and smooth visual performance.
Audio performance is enhanced through ASUS SonicMaster technology working together with Audio by Dirac to provide rich and immersive sound for music, videos, meetings, and voice communication. An integrated speaker system and array microphone are complemented by AI noise-cancelling input technology to improve voice clarity during calls and online collaboration. Video communication is supported by a front-facing 720p webcam equipped with ASUS 3D Noise Reduction technology and a physical privacy shutter for added peace of mind. A secondary 13-megapixel world-facing rear camera expands the device's capabilities when operating in tablet mode.
Security is built into the notebook with a Trusted Platform Module (TPM 2.0) security chip and an integrated fingerprint reader to help safeguard sensitive information and simplify secure authentication. Physical security is supported through a Kensington security lock slot, with a compatible cable lock available separately. The chassis has been tested to MIL-STD-810H standards, demonstrating durability under demanding conditions, while ASUS Antibacterial Guard provides additional protection for frequently touched surfaces.
Designed to meet modern connectivity requirements, the ASUS ExpertBook B3 Flip supports Gigabit Ethernet for dependable wired networking alongside dual-stream 2x2 Wi-Fi 6E and Bluetooth 5.4 for high-speed wireless connections. A comprehensive selection of ports allows convenient connection to displays, peripherals, storage devices, and accessories, making the notebook suitable for a wide range of professional and personal environments.
The notebook includes a backlit spill-resistant chiclet keyboard with 1.5 mm key travel and a dedicated Copilot key for quick access to Microsoft Copilot. Windows 11 Pro comes pre-installed, providing a secure and feature-rich operating system ready for business and productivity. The device is powered by a 3-cell lithium-ion battery with a capacity of 50 Wh and is supplied with a 65 W USB-C power adapter supporting an input range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. Finished in Star Black with a durable aluminum chassis, the notebook measures 32.9 cm wide, 22.39 cm deep, and 1.95 cm high while weighing approximately 1.61 kg, making it easy to carry throughout the working day.
Environmental responsibility is reflected through certifications including ENERGY STAR, EPEAT Gold, and EPEAT Climate+, while compliance with WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, and TÜV Rheinland Low Blue Light Software Solution demonstrates adherence to recognised environmental and quality standards. The notebook also carries a repairability index rating of 9.5 out of 10. Included accessories consist of a USB-C power adapter and an MPP 2.0 garaged stylus, while the package also includes one year of ASUS ZenCare and a one-year limited pick-up and return warranty for additional support.
Specifications
- Product name: ASUS ExpertBook B3 Flip B3402FV-EC715X
- Manufacturer: ASUS
- Series: ExpertBook B3 Flip
- Model: B3402FV-EC715X
- Category: 2-in-1 notebook with flip design
- Product type: Notebook
- Design: 360° flip convertible
- Operating system: Windows 11 Pro
- Processor: Intel Core 7 (Series 1) 150U
- Processor base frequency: 1.8 GHz
- Maximum turbo frequency: Up to 5.4 GHz
- Processor cores: 10-core
- Performance cores: 2
- Efficient cores: 8
- Cache: 12 MB Intel Smart Cache
- Processor features: Intel Deep Learning Boost (DL Boost)
- Memory capacity: 16 GB
- Memory configuration: 1 × 16 GB
- Maximum supported memory: 32 GB
- Memory technology: DDR4 SDRAM
- Memory form factor: SO-DIMM 262-pin
- Memory slots: 1
- Empty memory slots: 0
- Storage capacity: 512 GB
- Storage type: SSD
- SSD form factor: M.2 2280
- SSD interface: PCIe 4.0
- SSD protocol: NVMe (NVM Express)
- Display size: 14 inches
- Display type: Multi-touch touchscreen
- Resolution: 1920 × 1080
- Resolution standard: Full HD
- Refresh rate: 60 Hz
- Aspect ratio: 16:9
- Brightness: 250 cd/m²
- Horizontal viewing angle: 170°
- Vertical viewing angle: 170°
- Colour gamut: 45% NTSC
- Response time (typical): 25 ms
- Response time (maximum): 35 ms
- Screen-to-body ratio: 79%
- Display features: Glossy finish, WideView
- Graphics: Intel Graphics
- Video system feature: Functions as Intel UHD Graphics for single-channel memory
- Front camera: 720p webcam
- Rear camera resolution: 13 megapixels
- Camera features: Privacy shutter, World Facing Camera, ASUS 3D Noise Reduction (3DNR) Technology
- Audio output: ASUS SonicMaster, Audio by Dirac
- Audio input: AI noise cancelling
- Speakers: Integrated speaker
- Microphone: Array microphone
- Input devices: Digitizer, digital pen, keyboard, NumberPad
- Keyboard: Backlit chiclet keyboard
- Keyboard features: Spill-resistant, 1.5 mm key travel, Copilot key
- Microsoft Copilot: Supported
- Wireless networking: IEEE 802.11a/b/g/n/ac/ax (Wi-Fi 6E)
- Bluetooth version: Bluetooth 5.4
- Network interface: Gigabit Ethernet
- Wireless feature: Dual-stream 2×2
- Battery type: 3-cell Lithium-Ion
- Battery capacity: 50 Wh
- AC adapter input: 100–240 V AC, 50/60 Hz
- AC adapter output: 65 W, 20 V, 3.25 A
- Interfaces: HDMI
- Interfaces: Headphone/microphone combo jack
- Interfaces: 2 × USB 3.2 Gen 1
- Interfaces: 2 × USB4 with Thunderbolt 4 support, DisplayPort Alt Mode, Power Delivery
- Interfaces: LAN
- Security: Trusted Platform Module (TPM 2.0) security chip
- Security: Fingerprint reader
- Theft protection: Kensington security lock slot (cable lock sold separately)
- Case material: Aluminum
- Colour: Star Black
- Durability: MIL-STD-810H tested
- Additional protection: ASUS Antibacterial Guard
- Dimensions (W × D × H): 32.9 × 22.39 × 1.95 cm
- Weight: 1.61 kg
- Included accessories: USB-C power adapter
- Included accessories: MPP 2.0 garaged stylus
- Environmental certifications: ENERGY STAR Certified
- EPEAT rating: EPEAT Gold
- EPEAT Climate+: Yes
- Repairability index: 9.5 out of 10
- Compliance standards: WEEE, RoHS, REACH, Energy Star 8.0, FSC Mix, ISO 22196, TÜV Rheinland Flicker Free Certification, TÜV Rheinland Low Blue Light (Software Solution)
- Warranty: 1-year limited pick-up and return
- Bundled service: 1 year ASUS ZenCare
- Key Features: 360° flip design for versatile use
- Key Features: Intel Core 7 processor with 16 GB RAM
- Key Features: 14-inch Full HD touchscreen display
- Key Features: Fingerprint reader and TPM 2.0 security
- Key Features: MIL-STD-810H durability testing
SureLookIT.com
3 to 5 Working Days Delivery
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
-
If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
-
If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
090 661 7066
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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