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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Out of Stock
Samsung HBU8000 43" 4K Crystal UHD Smart TV HG43BU800EE HDR10+ HDMI x3 WiFi Bluetooth
€479.99
Special Offer!
RRP €551.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: HG43BU800EEXXU
Manufacturer's Warranty: 1 Year
Availability: Out of Stock
People also bought
Samsung HG43BU800EE HBU8000 Series 43" Crystal UHD 4K Hospitality Smart TV
Product Overview
Samsung HG43BU800EE - 43" Diagonal Class HBU8000 Series LED-backlit LCD TV - Crystal UHD - hotel / hospitality - Smart TV - Tizen OS - 4K UHD (2160p) 3840 x 2160 - HDR - black
The HBU8000 is a new hospitality TV delivering premium hotel entertainment experiences. Featuring detailed UHD picture quality and access to top streaming services, Samsung's elevated in-room content solution adds a personal touch to each stay, turning new guests into repeat visitors.
Key Features
- Dynamic Crystal Color
- Crystal Processor 4K
- AirSlim design
Product Features
Lifelike color, in a pure state with fine crystal
Elevate your hotel's entertainment experiences with Dynamic Crystal Color. With a billion shades of color, every subtlety can be seen from the comfort of the hotel room.
Sleek and slim
Increase flexibility with ultra-slim design, enabling hotel operators to create optimized room layouts that increase guest comfort.
Feel every shade of color as intended in powerful 4K
Feel every shade of color as intended. Powerful 4K upscaling ensures you get up to near-4K resolution for the content you love.
Centralize content discovery and promotions
Smart Hub offers guests easy access to a variety of custom content. Guests can enjoy their favorite Netflix movies and shows from their hotel room just like at home. Furthermore, managers can add the advanced hotel promotions to the home screen for natural integration into the room environment.
Enhanced sense of depth and color
Contrast Enhancer ensures that every image appears more natural with incredible detail. This innovative picture technology analyzes regions of each image and dynamically adjusts the contrast, resulting in an enhanced sense of depth and color.
See dark and light in every scene
View perfectly balanced light and dark scenes with expanded contrast for greater picture depth and nuance.
Virtual sound that tracks the action
A 3D surround sound with Samsung's virtual top channel audio will allow any room, small or large, to be fully immersed in the audio experience.
Theater-like sound for every room
Curate a fully immersive content experience during every watch with Adaptive Sound. Movies and shows sound dynamic and clear to perfectly match what's on screen.
Optimize in-room TV placement
Use the adjustable stand to create the ideal TV height based on a room's design. This added flexibility creates enough room to place a soundbar below the TV for immersive visuals and sound even in compact spaces.
Uncover hospitality insights with an integrated cloud platform
Empower hotel managers with a powerful set of tools to enhance the guest experience. LYNK Cloud provides remote display management and can even analyze guests' content use to uncover marketing insights, helping hotel managers to deliver optimized promotions.
Main Specification
- Product Description: Samsung HG43BU800EE HBU8000 Series - 43" LED-backlit LCD TV - Crystal UHD - 4K - for hotel / hospitality
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Colour: Black
- Platform: Tizen OS
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- HDR Format: HDR10+, HLG10
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Connectivity: Wi-Fi, LAN, Bluetooth
- LCD Backlight Technology: LED backlight UHD dimming
- Image Aspect Ratio: 16:9
- TV Tuner: 1x analogue, 1x digital
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Speaker System: 2 channel
- Sound Effects: Dolby Digital MS12
- USB: 2 ports
- Included Accessories: Samsung TM2280E remote control, Samsung TM1240A remote control
- Voltage: AC 220-240 V (50/60 Hz)
- Energy Class: Class G
- Power Consumption Operational: 54 Watt
- Power Consumption Stand by: 0.5 Watt
- Dimensions (WxDxH) - without stand: 96.55 cm x 2.57 cm x 55.99 cm
- Weight: 8.4 kg
Extended Specification
General
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Energy Class: Class G
- Energy Class (HDR): Class G
- Power Consumption (Max): 130 Watt
- Power Consumption Operational: 54 Watt
- Power Consumption SDR (On mode): 54 kWh/1000h
- Power Consumption HDR (On mode): 97 kWh/1000h
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Series: HBU8000 Series
- Platform: Tizen OS
- HDR Capable: Yes
- HDR Format: HDR10+, HLG10
- Video Processor: Quantum Lite
- TV Tuner: 1x analogue, 1x digital
- TV Tuner Presence: Yes
- Sensors: Eco Sensor
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Modes: Film Mode, Ambient Mode
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Design: 3 Bezel-less Design, AirSlim design
- Dimensions Without stand
- Width: 96.55 cm
- Depth: 2.57 cm
- Height: 55.99 cm
- Weight: 8.4 kg
- Enclosure Colour: Black
Miscellaneous
- Included Accessories: Samsung TM1240A remote control
- Cables Included: Data cable
- Compliant Standards: Plug and Play, IPv6
Power
- Power Device: Power supply
- Input Voltage: AC 220-240 V (50/60 Hz)
- Power Consumption Stand by: 0.5 Watt
- Features: Auto power off
Display
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- Image Aspect Ratio: 16:9
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- LCD Backlight Technology: LED backlight UHD dimming
- Viewing Angle: 178 degrees
- Viewing Angle (Vertical): 178 degrees
- Display Menu Language: Multilingual
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Features: Auto Motion Plus, MBR Support, Auto Channel Search
Connections
- Connector Type: 3 x HDMI ¦ 2 x USB ¦ LAN ¦ Digital audio output (optical)
Audio System
- Sound Effects: Dolby Digital MS12
- Speaker System: 2 channel
- Output Power / Total: 20 Watt
- Features: Bluetooth Audio Streaming, Audio Return Channel (ARC), Adaptive Sound, Object Tracking Sound Lite, Q-Symphony Lite
Remote Control
- Type: Remote control
- Remote Control Model: Samsung TM2280E
- Battery Included: Yes
- Features: Additional remote control included, Samsung Smart Control included
Video Features
- Teletext: Yes
- Electronic Programme Guide: Digital EPG
TV Tuner
- Conditional Access: Common Interface Plus (CI+) slot
Dimensions & Weight (Shipping)
- Width (Shipping): 109.3 cm
- Depth (Shipping): 12.9 cm
- Height (Shipping): 67.7 cm
- Weight (Shipping): 11 kg
Network & Internet Multimedia
- Functionality: Cloud storage playback, streaming media playback
- Connectivity: Wi-Fi, LAN, Bluetooth
- LAN Protocol: Ethernet
- Wi-Fi Protocol: 802.11ac
- Connect & Share: Wi-Fi Direct, Screen Mirroring, USB Human Interface Device (HID), ConnectShare, Smart Hub, Bluetooth Human Interface Device (HID), Sound Mirroring
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Supported Consumer Electronics Control (CEC): Anynet Plus
- DLNA: Yes
Dimensions & Weight Details
- Panel without stand: 96.55 cm x 2.57 cm x 55.99 cm x 8.4 kg
- Panel with stand: 96.55 cm x 20.56 cm x 59.9 cm x 8.7 kg
Digital TV Tuner
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- HDTV Tuner: Yes
- Digital TV Service: HbbTV
Stands & Mounts
- Stand: Included
- Stand Design: Tabletop
- Stand Features: Height adjustable, Float Lift
- Flat Panel Mount Interface: 200 x 200 mm
- VESA Compatibility: Yes
Media Player
- USB Port: Yes
- USB Ports Qty: 2
What is in the box?
- Samsung HG43BU800EE
- Samsung TM2280E remote control
- Remote control battery
- Data cable
- Stand
- Samsung TM1240A remote control
SureLookIT.com
Samsung HG43BU800EE HBU8000 Series 43" Crystal UHD 4K Hospitality Smart TV
Product Overview
Samsung HG43BU800EE - 43" Diagonal Class HBU8000 Series LED-backlit LCD TV - Crystal UHD - hotel / hospitality - Smart TV - Tizen OS - 4K UHD (2160p) 3840 x 2160 - HDR - black
The HBU8000 is a new hospitality TV delivering premium hotel entertainment experiences. Featuring detailed UHD picture quality and access to top streaming services, Samsung's elevated in-room content solution adds a personal touch to each stay, turning new guests into repeat visitors.
Key Features
- Dynamic Crystal Color
- Crystal Processor 4K
- AirSlim design
Product Features
Lifelike color, in a pure state with fine crystal
Elevate your hotel's entertainment experiences with Dynamic Crystal Color. With a billion shades of color, every subtlety can be seen from the comfort of the hotel room.
Sleek and slim
Increase flexibility with ultra-slim design, enabling hotel operators to create optimized room layouts that increase guest comfort.
Feel every shade of color as intended in powerful 4K
Feel every shade of color as intended. Powerful 4K upscaling ensures you get up to near-4K resolution for the content you love.
Centralize content discovery and promotions
Smart Hub offers guests easy access to a variety of custom content. Guests can enjoy their favorite Netflix movies and shows from their hotel room just like at home. Furthermore, managers can add the advanced hotel promotions to the home screen for natural integration into the room environment.
Enhanced sense of depth and color
Contrast Enhancer ensures that every image appears more natural with incredible detail. This innovative picture technology analyzes regions of each image and dynamically adjusts the contrast, resulting in an enhanced sense of depth and color.
See dark and light in every scene
View perfectly balanced light and dark scenes with expanded contrast for greater picture depth and nuance.
Virtual sound that tracks the action
A 3D surround sound with Samsung's virtual top channel audio will allow any room, small or large, to be fully immersed in the audio experience.
Theater-like sound for every room
Curate a fully immersive content experience during every watch with Adaptive Sound. Movies and shows sound dynamic and clear to perfectly match what's on screen.
Optimize in-room TV placement
Use the adjustable stand to create the ideal TV height based on a room's design. This added flexibility creates enough room to place a soundbar below the TV for immersive visuals and sound even in compact spaces.
Uncover hospitality insights with an integrated cloud platform
Empower hotel managers with a powerful set of tools to enhance the guest experience. LYNK Cloud provides remote display management and can even analyze guests' content use to uncover marketing insights, helping hotel managers to deliver optimized promotions.
Main Specification
- Product Description: Samsung HG43BU800EE HBU8000 Series - 43" LED-backlit LCD TV - Crystal UHD - 4K - for hotel / hospitality
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Colour: Black
- Platform: Tizen OS
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- HDR Format: HDR10+, HLG10
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Connectivity: Wi-Fi, LAN, Bluetooth
- LCD Backlight Technology: LED backlight UHD dimming
- Image Aspect Ratio: 16:9
- TV Tuner: 1x analogue, 1x digital
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Speaker System: 2 channel
- Sound Effects: Dolby Digital MS12
- USB: 2 ports
- Included Accessories: Samsung TM2280E remote control, Samsung TM1240A remote control
- Voltage: AC 220-240 V (50/60 Hz)
- Energy Class: Class G
- Power Consumption Operational: 54 Watt
- Power Consumption Stand by: 0.5 Watt
- Dimensions (WxDxH) - without stand: 96.55 cm x 2.57 cm x 55.99 cm
- Weight: 8.4 kg
Extended Specification
General
- Product Type: LED-backlit LCD TV - Crystal UHD - Smart TV
- Energy Label QR Code URL: Https://eprel.ec.europa.eu/qr/1438678
- Energy Class: Class G
- Energy Class (HDR): Class G
- Power Consumption (Max): 130 Watt
- Power Consumption Operational: 54 Watt
- Power Consumption SDR (On mode): 54 kWh/1000h
- Power Consumption HDR (On mode): 97 kWh/1000h
- Diagonal Class: 43"
- Commercial Use: Yes - hotel / hospitality
- Series: HBU8000 Series
- Platform: Tizen OS
- HDR Capable: Yes
- HDR Format: HDR10+, HLG10
- Video Processor: Quantum Lite
- TV Tuner: 1x analogue, 1x digital
- TV Tuner Presence: Yes
- Sensors: Eco Sensor
- Video Interface: HDMI
- HDMI Ports Qty: 3 ports
- Modes: Film Mode, Ambient Mode
- Picture Enhancements: Mega Contrast, contrast enhancer, Dynamic Crystal Color, LED Clear Motion
- Design: 3 Bezel-less Design, AirSlim design
- Dimensions Without stand
- Width: 96.55 cm
- Depth: 2.57 cm
- Height: 55.99 cm
- Weight: 8.4 kg
- Enclosure Colour: Black
Miscellaneous
- Included Accessories: Samsung TM1240A remote control
- Cables Included: Data cable
- Compliant Standards: Plug and Play, IPv6
Power
- Power Device: Power supply
- Input Voltage: AC 220-240 V (50/60 Hz)
- Power Consumption Stand by: 0.5 Watt
- Features: Auto power off
Display
- Resolution: 3840 x 2160
- Display Format: 4K UHD (2160p)
- Image Aspect Ratio: 16:9
- Frame Rate & Enhancement Technology: 2200 Picture Quality Index
- LCD Backlight Technology: LED backlight UHD dimming
- Viewing Angle: 178 degrees
- Viewing Angle (Vertical): 178 degrees
- Display Menu Language: Multilingual
- Commercial Features: My Channel, mixed channel list, Hotel Channel List, Samsung LYNK DRM, Energy Saving Mode (BLU control), Security Mode, Hospitality Plug & Play (Easy Set-up), Power On Mode, Wake Up Alarm, TTX Clock Update (Analogue), Samsung LYNK Cloud, USB Cloning, Channel Menu Display, RJ-12/IR pass through
- Settings Cloning Capability: Yes
- Features: Auto Motion Plus, MBR Support, Auto Channel Search
Connections
- Connector Type: 3 x HDMI ¦ 2 x USB ¦ LAN ¦ Digital audio output (optical)
Audio System
- Sound Effects: Dolby Digital MS12
- Speaker System: 2 channel
- Output Power / Total: 20 Watt
- Features: Bluetooth Audio Streaming, Audio Return Channel (ARC), Adaptive Sound, Object Tracking Sound Lite, Q-Symphony Lite
Remote Control
- Type: Remote control
- Remote Control Model: Samsung TM2280E
- Battery Included: Yes
- Features: Additional remote control included, Samsung Smart Control included
Video Features
- Teletext: Yes
- Electronic Programme Guide: Digital EPG
TV Tuner
- Conditional Access: Common Interface Plus (CI+) slot
Dimensions & Weight (Shipping)
- Width (Shipping): 109.3 cm
- Depth (Shipping): 12.9 cm
- Height (Shipping): 67.7 cm
- Weight (Shipping): 11 kg
Network & Internet Multimedia
- Functionality: Cloud storage playback, streaming media playback
- Connectivity: Wi-Fi, LAN, Bluetooth
- LAN Protocol: Ethernet
- Wi-Fi Protocol: 802.11ac
- Connect & Share: Wi-Fi Direct, Screen Mirroring, USB Human Interface Device (HID), ConnectShare, Smart Hub, Bluetooth Human Interface Device (HID), Sound Mirroring
- Internet Streaming Services: Netflix, Samsung TV PLUS, HbbTV 2.0.3
- Supported Consumer Electronics Control (CEC): Anynet Plus
- DLNA: Yes
Dimensions & Weight Details
- Panel without stand: 96.55 cm x 2.57 cm x 55.99 cm x 8.4 kg
- Panel with stand: 96.55 cm x 20.56 cm x 59.9 cm x 8.7 kg
Digital TV Tuner
- Digital TV Tuner: DVB-C, DVB-S2, DVB-T2
- HDTV Tuner: Yes
- Digital TV Service: HbbTV
Stands & Mounts
- Stand: Included
- Stand Design: Tabletop
- Stand Features: Height adjustable, Float Lift
- Flat Panel Mount Interface: 200 x 200 mm
- VESA Compatibility: Yes
Media Player
- USB Port: Yes
- USB Ports Qty: 2
What is in the box?
- Samsung HG43BU800EE
- Samsung TM2280E remote control
- Remote control battery
- Data cable
- Stand
- Samsung TM1240A remote control
SureLookIT.com
3 to 5 Working Days Delivery & Return Terms
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
How to Return:
You must contact us to arrange collection. Do not send it yourself.
If returned by any other means, or without first contacting us to arrange collection, the return will be refused and the product sent back to you. We are not responsible for lost/damaged returned parcels when you don't follow our return policy.
You must pay a delivery fee to have it sent back to you
Returns time frame:
14 days from delivery date (based on tracking).
Item must be unopened, sealed, and resaleable.
Must arrive back to us within 14 days.
Important:
Refunds issued only if all return conditions are met.
If opened or not resaleable, it will be returned to you and no refund given.
Warranty:
Manufacturer warranty period is specified on the product page.
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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