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ASUS TUF Gaming B550M-Plus WiFi II micro ATX AM4 motherboard with AMD B550, Wi-Fi 6, 2.5Gb Ethernet and USB-C
Product Description
The ASUS TUF Gaming B550M-Plus WiFi II, model 90MB19Y0-M0EAY0, is a micro ATX motherboard built around the AMD B550 chipset and Socket AM4 platform. Designed for Ryzen-based gaming and PC builds, it supports AMD Ryzen 3000 Series, 4000 G-Series, 5000 Series and 5000 G-Series processors, with capacity for one installed CPU. The board combines the core capabilities of the AMD platform with TUF Gaming construction, gaming-focused functionality and an emphasis on dependable operation. ASUS uses military-grade components, an enhanced power design and a broad selection of cooling capabilities to provide a stable foundation for systems using modern, high-core-count processors.
Power delivery is handled by an 8+2 DrMOS power-stage design, supported by ASUS DIGI+ VRM technology and a ProCool power connector. The motherboard uses a 24-pin main power connection together with an 8-pin ATX12V connector. ASUS protection and durability technologies include TUF ESD Guards, TUF LANGuard, ASUS Overvoltage Protection, Enhanced DRAM Overcurrent Protection, ASUS SafeSlot, a stainless-steel rear I/O assembly and the wider ASUS TUF Protection feature set. These elements are complemented by technologies including ASUS EPU, Q-Design, Q-DIMM, Q-Slot, Q-LED, ASUS EZ DIY and CrashFree BIOS 3, providing both system-level protection features and tools intended to make assembly, configuration and troubleshooting more straightforward.
The board provides four 288-pin DDR4 DIMM slots and supports as much as 128 GB of unbuffered memory using a dual-channel architecture. Both ECC and non-ECC memory are supported. Standard memory frequencies include 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz, while overclocked memory support extends through 3333 MHz, 3400 MHz, 3466 MHz, 3600 MHz, 3733 MHz, 3866 MHz, 4000 MHz, 4133 MHz, 4200 MHz, 4266 MHz, 4333 MHz, 4400 MHz, 4466 MHz, 4600 MHz, 4800 MHz and 4866 MHz. This extensive frequency range allows the motherboard to accommodate a wide selection of DDR4 memory configurations within its stated platform support.
Expansion is provided through one PCIe 4.0 x16 slot, one PCIe 3.0 x1 slot and a further PCIe 3.0 x16 physical slot operating in x4 mode. AMD CrossFireX technology is also supported. For storage, the motherboard offers four SATA-600 connectors with RAID 0, RAID 1 and RAID 10 capability, alongside two M.2 connections. One M.2 interface supports SATA-600 or PCIe 4.0 storage, while the second supports SATA-600 or PCIe 3.0 devices. An M.2 heatsink is incorporated into the motherboard's feature set, and an M.2 mounting screw is supplied in the package.
Networking options cover both wired and wireless connections. The integrated LAN interface supports 2.5 Gigabit Ethernet, while wireless networking is compatible with 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax standards, with 802.11ax providing Wi-Fi 6 connectivity. Bluetooth 5.2 is also integrated. ASUS Turbo LAN and TUF LANGuard are among the networking-related hardware features, and an ASUS Wi-Fi moving aerial is supplied with the motherboard. These networking capabilities are intended to provide the high-speed connectivity required by gaming systems, including online gameplay.
A wide selection of external connections is available, including USB-C Gen 2, USB 3.2 Gen 2, USB 3.2 Gen 1 and USB 2.0. The external connection set comprises one USB-C Gen 2 port, one USB 3.2 Gen 2 port, four USB 3.2 Gen 1 ports and two USB 2.0 ports. Internal headers additionally provide connections for two USB 3.2 Gen 1 ports and four USB 2.0 ports. The rear connectivity also includes DisplayPort and HDMI for onboard graphics output when used with a processor that provides the required graphics capability, as well as a PS/2 keyboard/mouse connection and the integrated 2.5 Gigabit Ethernet port.
The integrated eight-channel HD Audio implementation complies with High Definition Audio and DTS Custom standards. Its connection options include line-in, line-out, microphone, rear line-out and center/subwoofer mini-jack interfaces together with a TOSLINK digital audio connection. Audio-related functionality includes jack retasking and audio jack detection technology. ASUS positions the audio implementation as part of the motherboard's gaming feature set, including support for positional audio cues relevant to FPS gaming.
System configuration is based on an AMI BIOS with UEFI BIOS functionality and ASUS EZ Flash 3. Wake on LAN and wake on PME are supported, while Preboot eXecution Environment functionality is also included. Additional motherboard technologies include ASUS TurboV EVO and ASUS Fan Xpert 2+, alongside the power, cooling and configuration capabilities provided throughout the TUF Gaming platform. Armoury Crate supplies a central software dashboard for controlling system settings, helping users configure supported motherboard functions without having to manage them through separate interfaces.
The TUF Gaming B550M-Plus WiFi II is designed with PC assembly in mind, including first-time system builders. ASUS EZ DIY and Q-Design technologies are joined by Q-DIMM, Q-LED and Q-Slot features to assist with installation and system setup. The motherboard also participates in the TUF Gaming Alliance, ASUS's collaboration with established PC component manufacturers. The programme is intended to make it easier to select compatible components across categories including cases, power supplies, processor coolers and memory kits, while also encouraging coordinated visual designs between supported components. ASUS continues to expand this ecosystem through additional component and industry partnerships.
For system appearance and gaming ambience, the motherboard includes onboard RGB lighting with ASUS Aura Sync support. Compatible attached accessories can be synchronised with the motherboard lighting, allowing the system's illumination to be coordinated across supported hardware. Together with its networking, audio, expansion, storage and system-control capabilities, these features give the board a comprehensive set of functions for a TUF Gaming-based PC.
The motherboard measures 24.4 cm wide by 24.4 cm deep and follows the micro ATX form factor. Supplied accessories consist of two Serial ATA cables, one M.2 screw, an I/O back cover, TUF stickers and an ASUS Wi-Fi moving aerial. The included software collection comprises drivers and utilities, ASUS AI Charger, ASUS TUF GAMING CPU-Z, ASUS AI Suite III, ASUS EZ Update, DAEMON Tools, WinRAR and a trial version of Norton AntiVirus.
Specifications
- Product name: ASUS TUF Gaming B550M-Plus WiFi II
- Model: 90MB19Y0-M0EAY0
- Manufacturer: ASUS
- Series: TUF Gaming
- Product category: motherboard
- Form factor: micro ATX
- Chipset: AMD B550
- Processor socket: 1 x Socket AM4
- Maximum processor quantity: 1
- Compatible processors: AMD Ryzen 3000 Series, Ryzen 4000 G-Series, Ryzen 5000 Series and Ryzen 5000 G-Series
- Maximum RAM capacity: 128 GB
- Memory slots: 4 x 288-pin DIMM
- Memory technology: DDR4
- Memory architecture: dual-channel
- RAM integrity support: ECC and non-ECC
- Memory type: unbuffered
- Supported standard RAM speeds: 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz
- Supported overclocked RAM speeds: 3333 MHz, 3400 MHz, 3466 MHz, 3600 MHz, 3733 MHz, 3866 MHz, 4000 MHz, 4133 MHz, 4200 MHz, 4266 MHz, 4333 MHz, 4400 MHz, 4466 MHz, 4600 MHz, 4800 MHz and 4866 MHz
- Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe 4.0 x16, 1 x PCIe 3.0 x1 and 1 x PCIe 3.0 x16 operating in x4 mode
- Multi-GPU technology: AMD CrossFireX support
- Storage ports: 4 x SATA-600 and 2 x M.2
- SATA storage interface: 4 x 7-pin Serial ATA SATA-600 connectors
- SATA RAID support: RAID 0, RAID 1 and RAID 10
- First M.2 storage interface: SATA-600 / PCIe 4.0, 1 x M.2 connector
- Second M.2 storage interface: SATA-600 / PCIe 3.0, 1 x M.2 connector
- Storage cooling feature: M.2 heatsink
- External USB ports: 1 x USB-C Gen 2, 1 x USB 3.2 Gen 2, 4 x USB 3.2 Gen 1 and 2 x USB 2.0
- USB connectivity via internal headers: 2 x USB 3.2 Gen 1 and 4 x USB 2.0
- External display interfaces: 1 x DisplayPort and 1 x HDMI
- Onboard graphics support: graphics output supported when a compatible CPU with graphics capability is installed
- Network interface: 1 x 2.5 Gigabit Ethernet LAN
- Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax
- Wi-Fi standard: Wi-Fi 6 / 802.11ax
- Bluetooth: Bluetooth 5.2
- Audio type: HD Audio, 8-channel
- Audio standards: High Definition Audio and DTS Custom
- Digital audio interface: 1 x TOSLINK
- Analogue audio interfaces: 1 x line-in mini-jack, 1 x line-out mini-jack, 1 x microphone mini-jack, 1 x rear line-out mini-jack and 1 x center/subwoofer line-out mini-jack
- Legacy peripheral interface: 1 x PS/2 keyboard/mouse port
- Internal interfaces: 4 x USB 2.0 via header, 2 x USB 3.2 Gen 1 via header, 1 x audio header, 1 x serial header and 1 x speaker header
- Main power connector: 24-pin
- CPU power connector: 8-pin ATX12V
- Power stages: 8+2 DrMOS
- BIOS type: AMI
- BIOS functionality: UEFI BIOS and ASUS EZ Flash 3
- Sleep and wake features: Wake on LAN (WOL) and wake on PME
- Network boot support: Preboot eXecution Environment (PXE)
- Hardware and platform features: jack retasking, ASUS Q-Design, ASUS TurboV EVO, Q-DIMM, ASUS EZ DIY, Q-LED, Q-Slot, CrashFree BIOS 3, audio jack detection technology, ASUS EPU (Energy Processing Unit), ASUS DIGI+ VRM, AMD CrossFireX technology support, ASUS Enhanced DRAM Overcurrent Protection, ASUS Stainless Steel Back I/O, Turbo LAN, ASUS Fan Xpert 2+, TUF ESD Guards, ProCool Power Connector, TUF LANGuard, ASUS Overvoltage Protection, ASUS SafeSlot, M.2 heatsink, ASUS TUF Protection, ASUS Aura Sync, Armoury Crate, 8+2 DrMOS power stages and Preboot eXecution Environment (PXE)
- PC component ecosystem: TUF Gaming Alliance
- TUF Gaming Alliance compatibility categories identified: PC cases, power supplies, CPU coolers and memory kits
- Lighting: onboard RGB lighting with ASUS Aura Sync support for synchronisation with compatible attached accessories
- Width: 24.4 cm
- Depth: 24.4 cm
- Included accessories: 1 x M.2 screw, I/O back cover, TUF stickers and ASUS Wi-Fi moving aerial
- Included cables: 2 x Serial ATA cables
- Included software: drivers and utilities, ASUS AI Charger, ASUS TUF GAMING CPU-Z, ASUS AI Suite III, ASUS EZ Update, DAEMON Tools, WinRAR and Norton AntiVirus (Trial)
- Box contents: ASUS TUF Gaming B550M-Plus WiFi II motherboard, 2 x Serial ATA cables, 1 x M.2 screw, I/O back cover, TUF stickers, ASUS Wi-Fi moving aerial and software
SureLookIT.com
ASUS TUF Gaming B550M-Plus WiFi II micro ATX AM4 motherboard with AMD B550, Wi-Fi 6, 2.5Gb Ethernet and USB-C
Product Description
The ASUS TUF Gaming B550M-Plus WiFi II, model 90MB19Y0-M0EAY0, is a micro ATX motherboard built around the AMD B550 chipset and Socket AM4 platform. Designed for Ryzen-based gaming and PC builds, it supports AMD Ryzen 3000 Series, 4000 G-Series, 5000 Series and 5000 G-Series processors, with capacity for one installed CPU. The board combines the core capabilities of the AMD platform with TUF Gaming construction, gaming-focused functionality and an emphasis on dependable operation. ASUS uses military-grade components, an enhanced power design and a broad selection of cooling capabilities to provide a stable foundation for systems using modern, high-core-count processors.
Power delivery is handled by an 8+2 DrMOS power-stage design, supported by ASUS DIGI+ VRM technology and a ProCool power connector. The motherboard uses a 24-pin main power connection together with an 8-pin ATX12V connector. ASUS protection and durability technologies include TUF ESD Guards, TUF LANGuard, ASUS Overvoltage Protection, Enhanced DRAM Overcurrent Protection, ASUS SafeSlot, a stainless-steel rear I/O assembly and the wider ASUS TUF Protection feature set. These elements are complemented by technologies including ASUS EPU, Q-Design, Q-DIMM, Q-Slot, Q-LED, ASUS EZ DIY and CrashFree BIOS 3, providing both system-level protection features and tools intended to make assembly, configuration and troubleshooting more straightforward.
The board provides four 288-pin DDR4 DIMM slots and supports as much as 128 GB of unbuffered memory using a dual-channel architecture. Both ECC and non-ECC memory are supported. Standard memory frequencies include 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz, while overclocked memory support extends through 3333 MHz, 3400 MHz, 3466 MHz, 3600 MHz, 3733 MHz, 3866 MHz, 4000 MHz, 4133 MHz, 4200 MHz, 4266 MHz, 4333 MHz, 4400 MHz, 4466 MHz, 4600 MHz, 4800 MHz and 4866 MHz. This extensive frequency range allows the motherboard to accommodate a wide selection of DDR4 memory configurations within its stated platform support.
Expansion is provided through one PCIe 4.0 x16 slot, one PCIe 3.0 x1 slot and a further PCIe 3.0 x16 physical slot operating in x4 mode. AMD CrossFireX technology is also supported. For storage, the motherboard offers four SATA-600 connectors with RAID 0, RAID 1 and RAID 10 capability, alongside two M.2 connections. One M.2 interface supports SATA-600 or PCIe 4.0 storage, while the second supports SATA-600 or PCIe 3.0 devices. An M.2 heatsink is incorporated into the motherboard's feature set, and an M.2 mounting screw is supplied in the package.
Networking options cover both wired and wireless connections. The integrated LAN interface supports 2.5 Gigabit Ethernet, while wireless networking is compatible with 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac and 802.11ax standards, with 802.11ax providing Wi-Fi 6 connectivity. Bluetooth 5.2 is also integrated. ASUS Turbo LAN and TUF LANGuard are among the networking-related hardware features, and an ASUS Wi-Fi moving aerial is supplied with the motherboard. These networking capabilities are intended to provide the high-speed connectivity required by gaming systems, including online gameplay.
A wide selection of external connections is available, including USB-C Gen 2, USB 3.2 Gen 2, USB 3.2 Gen 1 and USB 2.0. The external connection set comprises one USB-C Gen 2 port, one USB 3.2 Gen 2 port, four USB 3.2 Gen 1 ports and two USB 2.0 ports. Internal headers additionally provide connections for two USB 3.2 Gen 1 ports and four USB 2.0 ports. The rear connectivity also includes DisplayPort and HDMI for onboard graphics output when used with a processor that provides the required graphics capability, as well as a PS/2 keyboard/mouse connection and the integrated 2.5 Gigabit Ethernet port.
The integrated eight-channel HD Audio implementation complies with High Definition Audio and DTS Custom standards. Its connection options include line-in, line-out, microphone, rear line-out and center/subwoofer mini-jack interfaces together with a TOSLINK digital audio connection. Audio-related functionality includes jack retasking and audio jack detection technology. ASUS positions the audio implementation as part of the motherboard's gaming feature set, including support for positional audio cues relevant to FPS gaming.
System configuration is based on an AMI BIOS with UEFI BIOS functionality and ASUS EZ Flash 3. Wake on LAN and wake on PME are supported, while Preboot eXecution Environment functionality is also included. Additional motherboard technologies include ASUS TurboV EVO and ASUS Fan Xpert 2+, alongside the power, cooling and configuration capabilities provided throughout the TUF Gaming platform. Armoury Crate supplies a central software dashboard for controlling system settings, helping users configure supported motherboard functions without having to manage them through separate interfaces.
The TUF Gaming B550M-Plus WiFi II is designed with PC assembly in mind, including first-time system builders. ASUS EZ DIY and Q-Design technologies are joined by Q-DIMM, Q-LED and Q-Slot features to assist with installation and system setup. The motherboard also participates in the TUF Gaming Alliance, ASUS's collaboration with established PC component manufacturers. The programme is intended to make it easier to select compatible components across categories including cases, power supplies, processor coolers and memory kits, while also encouraging coordinated visual designs between supported components. ASUS continues to expand this ecosystem through additional component and industry partnerships.
For system appearance and gaming ambience, the motherboard includes onboard RGB lighting with ASUS Aura Sync support. Compatible attached accessories can be synchronised with the motherboard lighting, allowing the system's illumination to be coordinated across supported hardware. Together with its networking, audio, expansion, storage and system-control capabilities, these features give the board a comprehensive set of functions for a TUF Gaming-based PC.
The motherboard measures 24.4 cm wide by 24.4 cm deep and follows the micro ATX form factor. Supplied accessories consist of two Serial ATA cables, one M.2 screw, an I/O back cover, TUF stickers and an ASUS Wi-Fi moving aerial. The included software collection comprises drivers and utilities, ASUS AI Charger, ASUS TUF GAMING CPU-Z, ASUS AI Suite III, ASUS EZ Update, DAEMON Tools, WinRAR and a trial version of Norton AntiVirus.
Specifications
- Product name: ASUS TUF Gaming B550M-Plus WiFi II
- Model: 90MB19Y0-M0EAY0
- Manufacturer: ASUS
- Series: TUF Gaming
- Product category: motherboard
- Form factor: micro ATX
- Chipset: AMD B550
- Processor socket: 1 x Socket AM4
- Maximum processor quantity: 1
- Compatible processors: AMD Ryzen 3000 Series, Ryzen 4000 G-Series, Ryzen 5000 Series and Ryzen 5000 G-Series
- Maximum RAM capacity: 128 GB
- Memory slots: 4 x 288-pin DIMM
- Memory technology: DDR4
- Memory architecture: dual-channel
- RAM integrity support: ECC and non-ECC
- Memory type: unbuffered
- Supported standard RAM speeds: 2133 MHz, 2400 MHz, 2666 MHz, 2800 MHz, 2933 MHz, 3000 MHz and 3200 MHz
- Supported overclocked RAM speeds: 3333 MHz, 3400 MHz, 3466 MHz, 3600 MHz, 3733 MHz, 3866 MHz, 4000 MHz, 4133 MHz, 4200 MHz, 4266 MHz, 4333 MHz, 4400 MHz, 4466 MHz, 4600 MHz, 4800 MHz and 4866 MHz
- Expansion slots: 1 x CPU, 4 x 288-pin DIMM, 1 x PCIe 4.0 x16, 1 x PCIe 3.0 x1 and 1 x PCIe 3.0 x16 operating in x4 mode
- Multi-GPU technology: AMD CrossFireX support
- Storage ports: 4 x SATA-600 and 2 x M.2
- SATA storage interface: 4 x 7-pin Serial ATA SATA-600 connectors
- SATA RAID support: RAID 0, RAID 1 and RAID 10
- First M.2 storage interface: SATA-600 / PCIe 4.0, 1 x M.2 connector
- Second M.2 storage interface: SATA-600 / PCIe 3.0, 1 x M.2 connector
- Storage cooling feature: M.2 heatsink
- External USB ports: 1 x USB-C Gen 2, 1 x USB 3.2 Gen 2, 4 x USB 3.2 Gen 1 and 2 x USB 2.0
- USB connectivity via internal headers: 2 x USB 3.2 Gen 1 and 4 x USB 2.0
- External display interfaces: 1 x DisplayPort and 1 x HDMI
- Onboard graphics support: graphics output supported when a compatible CPU with graphics capability is installed
- Network interface: 1 x 2.5 Gigabit Ethernet LAN
- Wireless networking standards: IEEE 802.11a/b/g/n/ac/ax
- Wi-Fi standard: Wi-Fi 6 / 802.11ax
- Bluetooth: Bluetooth 5.2
- Audio type: HD Audio, 8-channel
- Audio standards: High Definition Audio and DTS Custom
- Digital audio interface: 1 x TOSLINK
- Analogue audio interfaces: 1 x line-in mini-jack, 1 x line-out mini-jack, 1 x microphone mini-jack, 1 x rear line-out mini-jack and 1 x center/subwoofer line-out mini-jack
- Legacy peripheral interface: 1 x PS/2 keyboard/mouse port
- Internal interfaces: 4 x USB 2.0 via header, 2 x USB 3.2 Gen 1 via header, 1 x audio header, 1 x serial header and 1 x speaker header
- Main power connector: 24-pin
- CPU power connector: 8-pin ATX12V
- Power stages: 8+2 DrMOS
- BIOS type: AMI
- BIOS functionality: UEFI BIOS and ASUS EZ Flash 3
- Sleep and wake features: Wake on LAN (WOL) and wake on PME
- Network boot support: Preboot eXecution Environment (PXE)
- Hardware and platform features: jack retasking, ASUS Q-Design, ASUS TurboV EVO, Q-DIMM, ASUS EZ DIY, Q-LED, Q-Slot, CrashFree BIOS 3, audio jack detection technology, ASUS EPU (Energy Processing Unit), ASUS DIGI+ VRM, AMD CrossFireX technology support, ASUS Enhanced DRAM Overcurrent Protection, ASUS Stainless Steel Back I/O, Turbo LAN, ASUS Fan Xpert 2+, TUF ESD Guards, ProCool Power Connector, TUF LANGuard, ASUS Overvoltage Protection, ASUS SafeSlot, M.2 heatsink, ASUS TUF Protection, ASUS Aura Sync, Armoury Crate, 8+2 DrMOS power stages and Preboot eXecution Environment (PXE)
- PC component ecosystem: TUF Gaming Alliance
- TUF Gaming Alliance compatibility categories identified: PC cases, power supplies, CPU coolers and memory kits
- Lighting: onboard RGB lighting with ASUS Aura Sync support for synchronisation with compatible attached accessories
- Width: 24.4 cm
- Depth: 24.4 cm
- Included accessories: 1 x M.2 screw, I/O back cover, TUF stickers and ASUS Wi-Fi moving aerial
- Included cables: 2 x Serial ATA cables
- Included software: drivers and utilities, ASUS AI Charger, ASUS TUF GAMING CPU-Z, ASUS AI Suite III, ASUS EZ Update, DAEMON Tools, WinRAR and Norton AntiVirus (Trial)
- Box contents: ASUS TUF Gaming B550M-Plus WiFi II motherboard, 2 x Serial ATA cables, 1 x M.2 screw, I/O back cover, TUF stickers, ASUS Wi-Fi moving aerial and software
SureLookIT.com
3 to 5 Working Days Delivery
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
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Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
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If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
090 661 7066
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
UK Store
UK Store

