Computer & phone accessories
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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
ASUS ExpertBook B1, Core 5, 16 GB RAM, 256GB SSD, 15.6", Win 11 Pro, Intel Graphics
€849.99
Sale
RRP €1,028.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: B1503CV-5U12X
Manufacturer's Warranty: 1 Year
Availability: More than 10 in stock
🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.
🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.
Recent customer reviews from Trustpilot
We'd love it if you shared this page, tap below.
-
As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
-
We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
-
Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.
-
We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
-
In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
-
Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Description, Delivery & Returns information
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ASUS ExpertBook B15 B1503CV-5U12X Notebook
Product Description
The ASUS ExpertBook B15 B1503CV-5U12X is a professional notebook designed to deliver dependable performance, flexible usability, and long-lasting durability for both business and everyday computing. Built with a practical 180-degree hinge design, this notebook makes collaboration easier by allowing the display to lay flat when sharing content with colleagues or clients. Finished in Gentle Grey, it combines a modern appearance with a robust plastic chassis that has been tested to the MIL-STD-810H military standard, helping it withstand the demands of daily use in a variety of working environments. Additional durability features, including a spill-resistant keyboard, reinforce its suitability for users who need a reliable device throughout the workday.
The 15.6-inch Full HD LED display provides detailed and sharp visuals with a native resolution of 1920 × 1080 and a 16:9 widescreen aspect ratio. A brightness rating of 300 cd/m² ensures comfortable viewing in a range of lighting conditions, while WideView technology and wide 170-degree horizontal and vertical viewing angles help maintain image clarity when viewed from different positions. The anti-glare screen minimizes reflections to improve viewing comfort during extended use, while the NanoEdge design and an 87% screen-to-body ratio maximize the visible display area for a more immersive viewing experience. The display also offers a 45% NTSC colour gamut, operates at a 60 Hz refresh rate, and features a typical 20 ms response time with a maximum response time of 25 ms.
Powering the notebook is an Intel Core 5 120U Series 1 processor that operates at a base frequency of 1.4 GHz and can reach speeds of up to 5 GHz using Intel Turbo technology. Equipped with ten processing cores, including two Performance cores and eight Efficient cores, together with 12 MB of Intel Smart Cache, the processor delivers responsive performance for multitasking, business applications, productivity workloads, and everyday computing. Intel Deep Learning Boost and Intel Boot Guard technologies further enhance processing capabilities and platform security.
The system is equipped with 16 GB of DDR5 SDRAM installed as a single 16 GB module, providing responsive memory performance for demanding applications and efficient multitasking. Two SO-DIMM memory slots are available, with one slot remaining free, allowing the memory capacity to be expanded up to a maximum of 64 GB. Fast storage is provided by a 256 GB M.2 2280 PCIe 4.0 solid-state drive using NVM Express technology, delivering rapid boot times, quick application launches, and responsive file access.
Integrated Intel Graphics provide dependable visual performance for everyday business tasks and multimedia workloads. When configured with single-channel memory, the graphics subsystem functions as Intel UHD Graphics. Multimedia capabilities are enhanced through Audio by Dirac, which produces rich and immersive sound, while AI noise-cancelling technology improves microphone clarity during voice and video calls. Built-in speakers and an array microphone support conferencing and entertainment, and the integrated 1080p webcam includes a physical privacy shutter to provide greater control over personal privacy during meetings.
Designed with productivity in mind, the ASUS ExpertBook B15 features a backlit spill-resistant chiclet keyboard with a comfortable 1.35 mm key travel distance for improved typing accuracy and comfort. A dedicated numeric keypad simplifies data entry tasks, while the integrated Copilot key provides quick access to Microsoft Copilot. The notebook also includes a responsive touchpad for intuitive navigation and comes with Microsoft Copilot support built into the operating system.
Comprehensive connectivity allows the notebook to integrate easily into modern workspaces. Wireless networking includes Wi-Fi 6E with support for IEEE 802.11a, b, g, n, ac, and ax standards, complemented by Bluetooth 5.4 for connecting compatible peripherals. Dual-stream 2×2 wireless capability enhances wireless performance, while an integrated Gigabit Ethernet interface provides stable wired network connectivity whenever required. Multiple USB and video connections allow straightforward attachment of accessories, external displays, and other devices.
Security has been incorporated throughout the system to help protect both data and hardware. The notebook includes a Trusted Platform Module (TPM 2.0) with Microsoft Pluton Secured-core PC Level 2 security, an integrated fingerprint reader for secure authentication, BIOS protection, BIOS self-recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace) technology, and hard drive password support. A Kensington Nano security slot is also provided for optional physical device protection using a compatible cable lock.
The ASUS ExpertBook B15 is powered by a 63 Wh three-cell lithium-ion battery and includes a 65 W USB-C power adapter supporting an input voltage range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. The notebook measures 35.95 cm wide, 23.22 cm deep, and 1.99 cm high while weighing only 1.69 kg, making it practical to carry between home, office, and meetings. Sustainability credentials include ENERGY STAR certification, EPEAT Gold registration with EPEAT Climate+ recognition, a repairability index of 9.6 out of 10, and 29% recycled product content. Compliance with WEEE, RoHS, REACH, FSC, Energy Star 8.0, and NIST SP800-155 standards further reflects its environmentally conscious design. The notebook is supplied with Windows 11 Pro, includes one year of ASUS ZenCare, and is backed by a one-year limited pick-up and return warranty.
Specifications
- Product name: ASUS ExpertBook B15 B1503CV-5U12X
- Manufacturer: ASUS
- Series: ASUS ExpertBook B1
- Model: B1503CV-5U12X
- Category: Notebook
- Product type: Notebook with 180-degree hinge design
- Operating system: Windows 11 Pro
- Processor: Intel Core 5 (Series 1) 120U
- Processor base clock: 1.4 GHz
- Maximum turbo speed: Up to 5 GHz
- Processor cores: 10-core
- Performance cores: 2
- Efficient cores: 8
- Cache: 12 MB Intel Smart Cache
- Processor technologies: Intel Deep Learning Boost (DL Boost), Intel Boot Guard
- Memory installed: 16 GB DDR5 SDRAM (1 × 16 GB)
- Maximum supported memory: 64 GB
- Memory form factor: SO-DIMM 262-pin
- Memory slots: 2
- Empty memory slots: 1
- Storage capacity: 256 GB SSD
- Storage type: M.2 2280 PCIe 4.0 NVMe SSD
- Display size: 15.6 inches
- Display type: LED
- Native resolution: 1920 × 1080 (Full HD)
- Refresh rate: 60 Hz
- Aspect ratio: 16:9
- Brightness: 300 cd/m²
- Horizontal viewing angle: 170°
- Vertical viewing angle: 170°
- Colour gamut: 45% NTSC
- Screen features: Anti-glare, WideView, NanoEdge display, 87% screen-to-body ratio
- Typical response time: 20 ms
- Maximum response time: 25 ms
- Graphics: Intel Graphics
- Graphics feature: Functions as Intel UHD Graphics with single-channel memory
- Integrated webcam: Yes
- Webcam resolution: 1080p
- Webcam feature: Privacy shutter
- Audio: Audio by Dirac
- Microphones: Array microphone
- Audio input feature: AI noise cancelling
- Speakers: Integrated
- Keyboard type: Spill-resistant backlit chiclet keyboard
- Keyboard travel: 1.35 mm
- Keyboard backlight: Yes
- Numeric keypad: Yes
- Dedicated Copilot key: Yes
- Touchpad: Integrated
- Microsoft Copilot: Supported
- Wireless networking: Wi-Fi 6E (IEEE 802.11a/b/g/n/ac/ax)
- Bluetooth: Bluetooth 5.4
- Wireless configuration: Dual stream (2×2)
- Wired networking: Gigabit Ethernet
- Interfaces: 2 × USB 3.2 Gen 1
- Interfaces: 2 × USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery
- Interfaces: HDMI
- Interfaces: Headphone/microphone combo jack
- Interfaces: LAN
- Expansion slots: 2 × PCI Express 4.0 x4 (1 occupied, 1 available)
- Battery type: 3-cell Lithium-Ion
- Battery capacity: 63 Wh
- Power adapter input: AC 100–240 V, 50/60 Hz
- Power adapter output: 65 W, 20 V, 3.25 A
- Security: Trusted Platform Module (TPM 2.0)
- Security: Microsoft Pluton Secured-core PC (Level 2) Security Chip
- Security: Fingerprint reader
- Security features: BIOS protection, BIOS self recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace), hard drive password
- Theft protection: Kensington Nano security slot (cable lock sold separately)
- Case material: Plastic
- Colour: Gentle Grey
- Dimensions (W × D × H): 35.95 × 23.22 × 1.99 cm
- Weight: 1.69 kg
- Included accessory: USB-C power adapter
- Environmental certifications: ENERGY STAR, EPEAT Gold, EPEAT Climate+
- Repairability index: 9.6/10
- Recycled product content: 29%
- Compliance: WEEE, RoHS, REACH, FSC, Energy Star 8.0, NIST SP800-155
- Warranty: 1-year limited pick-up and return
- Bundled service: 1 year ASUS ZenCare
SureLookIT.com
ASUS ExpertBook B15 B1503CV-5U12X Notebook
Product Description
The ASUS ExpertBook B15 B1503CV-5U12X is a professional notebook designed to deliver dependable performance, flexible usability, and long-lasting durability for both business and everyday computing. Built with a practical 180-degree hinge design, this notebook makes collaboration easier by allowing the display to lay flat when sharing content with colleagues or clients. Finished in Gentle Grey, it combines a modern appearance with a robust plastic chassis that has been tested to the MIL-STD-810H military standard, helping it withstand the demands of daily use in a variety of working environments. Additional durability features, including a spill-resistant keyboard, reinforce its suitability for users who need a reliable device throughout the workday.
The 15.6-inch Full HD LED display provides detailed and sharp visuals with a native resolution of 1920 × 1080 and a 16:9 widescreen aspect ratio. A brightness rating of 300 cd/m² ensures comfortable viewing in a range of lighting conditions, while WideView technology and wide 170-degree horizontal and vertical viewing angles help maintain image clarity when viewed from different positions. The anti-glare screen minimizes reflections to improve viewing comfort during extended use, while the NanoEdge design and an 87% screen-to-body ratio maximize the visible display area for a more immersive viewing experience. The display also offers a 45% NTSC colour gamut, operates at a 60 Hz refresh rate, and features a typical 20 ms response time with a maximum response time of 25 ms.
Powering the notebook is an Intel Core 5 120U Series 1 processor that operates at a base frequency of 1.4 GHz and can reach speeds of up to 5 GHz using Intel Turbo technology. Equipped with ten processing cores, including two Performance cores and eight Efficient cores, together with 12 MB of Intel Smart Cache, the processor delivers responsive performance for multitasking, business applications, productivity workloads, and everyday computing. Intel Deep Learning Boost and Intel Boot Guard technologies further enhance processing capabilities and platform security.
The system is equipped with 16 GB of DDR5 SDRAM installed as a single 16 GB module, providing responsive memory performance for demanding applications and efficient multitasking. Two SO-DIMM memory slots are available, with one slot remaining free, allowing the memory capacity to be expanded up to a maximum of 64 GB. Fast storage is provided by a 256 GB M.2 2280 PCIe 4.0 solid-state drive using NVM Express technology, delivering rapid boot times, quick application launches, and responsive file access.
Integrated Intel Graphics provide dependable visual performance for everyday business tasks and multimedia workloads. When configured with single-channel memory, the graphics subsystem functions as Intel UHD Graphics. Multimedia capabilities are enhanced through Audio by Dirac, which produces rich and immersive sound, while AI noise-cancelling technology improves microphone clarity during voice and video calls. Built-in speakers and an array microphone support conferencing and entertainment, and the integrated 1080p webcam includes a physical privacy shutter to provide greater control over personal privacy during meetings.
Designed with productivity in mind, the ASUS ExpertBook B15 features a backlit spill-resistant chiclet keyboard with a comfortable 1.35 mm key travel distance for improved typing accuracy and comfort. A dedicated numeric keypad simplifies data entry tasks, while the integrated Copilot key provides quick access to Microsoft Copilot. The notebook also includes a responsive touchpad for intuitive navigation and comes with Microsoft Copilot support built into the operating system.
Comprehensive connectivity allows the notebook to integrate easily into modern workspaces. Wireless networking includes Wi-Fi 6E with support for IEEE 802.11a, b, g, n, ac, and ax standards, complemented by Bluetooth 5.4 for connecting compatible peripherals. Dual-stream 2×2 wireless capability enhances wireless performance, while an integrated Gigabit Ethernet interface provides stable wired network connectivity whenever required. Multiple USB and video connections allow straightforward attachment of accessories, external displays, and other devices.
Security has been incorporated throughout the system to help protect both data and hardware. The notebook includes a Trusted Platform Module (TPM 2.0) with Microsoft Pluton Secured-core PC Level 2 security, an integrated fingerprint reader for secure authentication, BIOS protection, BIOS self-recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace) technology, and hard drive password support. A Kensington Nano security slot is also provided for optional physical device protection using a compatible cable lock.
The ASUS ExpertBook B15 is powered by a 63 Wh three-cell lithium-ion battery and includes a 65 W USB-C power adapter supporting an input voltage range of 100–240 V at 50/60 Hz with a 20 V, 3.25 A output. The notebook measures 35.95 cm wide, 23.22 cm deep, and 1.99 cm high while weighing only 1.69 kg, making it practical to carry between home, office, and meetings. Sustainability credentials include ENERGY STAR certification, EPEAT Gold registration with EPEAT Climate+ recognition, a repairability index of 9.6 out of 10, and 29% recycled product content. Compliance with WEEE, RoHS, REACH, FSC, Energy Star 8.0, and NIST SP800-155 standards further reflects its environmentally conscious design. The notebook is supplied with Windows 11 Pro, includes one year of ASUS ZenCare, and is backed by a one-year limited pick-up and return warranty.
Specifications
- Product name: ASUS ExpertBook B15 B1503CV-5U12X
- Manufacturer: ASUS
- Series: ASUS ExpertBook B1
- Model: B1503CV-5U12X
- Category: Notebook
- Product type: Notebook with 180-degree hinge design
- Operating system: Windows 11 Pro
- Processor: Intel Core 5 (Series 1) 120U
- Processor base clock: 1.4 GHz
- Maximum turbo speed: Up to 5 GHz
- Processor cores: 10-core
- Performance cores: 2
- Efficient cores: 8
- Cache: 12 MB Intel Smart Cache
- Processor technologies: Intel Deep Learning Boost (DL Boost), Intel Boot Guard
- Memory installed: 16 GB DDR5 SDRAM (1 × 16 GB)
- Maximum supported memory: 64 GB
- Memory form factor: SO-DIMM 262-pin
- Memory slots: 2
- Empty memory slots: 1
- Storage capacity: 256 GB SSD
- Storage type: M.2 2280 PCIe 4.0 NVMe SSD
- Display size: 15.6 inches
- Display type: LED
- Native resolution: 1920 × 1080 (Full HD)
- Refresh rate: 60 Hz
- Aspect ratio: 16:9
- Brightness: 300 cd/m²
- Horizontal viewing angle: 170°
- Vertical viewing angle: 170°
- Colour gamut: 45% NTSC
- Screen features: Anti-glare, WideView, NanoEdge display, 87% screen-to-body ratio
- Typical response time: 20 ms
- Maximum response time: 25 ms
- Graphics: Intel Graphics
- Graphics feature: Functions as Intel UHD Graphics with single-channel memory
- Integrated webcam: Yes
- Webcam resolution: 1080p
- Webcam feature: Privacy shutter
- Audio: Audio by Dirac
- Microphones: Array microphone
- Audio input feature: AI noise cancelling
- Speakers: Integrated
- Keyboard type: Spill-resistant backlit chiclet keyboard
- Keyboard travel: 1.35 mm
- Keyboard backlight: Yes
- Numeric keypad: Yes
- Dedicated Copilot key: Yes
- Touchpad: Integrated
- Microsoft Copilot: Supported
- Wireless networking: Wi-Fi 6E (IEEE 802.11a/b/g/n/ac/ax)
- Bluetooth: Bluetooth 5.4
- Wireless configuration: Dual stream (2×2)
- Wired networking: Gigabit Ethernet
- Interfaces: 2 × USB 3.2 Gen 1
- Interfaces: 2 × USB-C 3.2 Gen 2 with DisplayPort Alt Mode and Power Delivery
- Interfaces: HDMI
- Interfaces: Headphone/microphone combo jack
- Interfaces: LAN
- Expansion slots: 2 × PCI Express 4.0 x4 (1 occupied, 1 available)
- Battery type: 3-cell Lithium-Ion
- Battery capacity: 63 Wh
- Power adapter input: AC 100–240 V, 50/60 Hz
- Power adapter output: 65 W, 20 V, 3.25 A
- Security: Trusted Platform Module (TPM 2.0)
- Security: Microsoft Pluton Secured-core PC (Level 2) Security Chip
- Security: Fingerprint reader
- Security features: BIOS protection, BIOS self recovery, CSME BIOS redundancy assistance, Absolute Persistence 2.0 (Computrace), hard drive password
- Theft protection: Kensington Nano security slot (cable lock sold separately)
- Case material: Plastic
- Colour: Gentle Grey
- Dimensions (W × D × H): 35.95 × 23.22 × 1.99 cm
- Weight: 1.69 kg
- Included accessory: USB-C power adapter
- Environmental certifications: ENERGY STAR, EPEAT Gold, EPEAT Climate+
- Repairability index: 9.6/10
- Recycled product content: 29%
- Compliance: WEEE, RoHS, REACH, FSC, Energy Star 8.0, NIST SP800-155
- Warranty: 1-year limited pick-up and return
- Bundled service: 1 year ASUS ZenCare
SureLookIT.com
3 to 5 Working Days Delivery
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
090 661 7066
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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