Computer & phone accessories
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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
ASUS Vivobook 18, AMD Ryzen AI 7, 32GB, 1TB, 18.4", 144Hz, Win 11 Home
€1,069.99
Sale
RRP €1,235.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: M1807GA-S8004W
Manufacturer's Warranty: 1 Year
Availability: More than 10 in stock
🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.
🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.
Recent customer reviews from Trustpilot
We'd love it if you shared this page, tap below.
-
As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
-
We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
-
Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.
-
We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
-
In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
-
Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Description, Delivery & Returns information
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ASUS Vivobook 18 M1807GA-S8004W Copilot+ PC Notebook
Product Description
The ASUS Vivobook 18 M1807GA-S8004W is a Copilot+ PC notebook built for users who need a combination of powerful performance, intelligent AI capabilities, and a large immersive display for work, entertainment, and everyday computing. Finished in Quiet Blue with a black keyboard, this notebook combines a modern design with practical features, making it suitable for multitasking, productivity, media consumption, and creative workloads.
At the heart of the system is the AMD Ryzen AI 7 445 processor, operating at a base frequency of 2 GHz and reaching boost speeds of up to 4.6 GHz when additional performance is required. Supported by 8 MB of L3 cache, the processor delivers responsive computing for demanding applications, while the integrated AMD Ryzen AI Neural Processing Unit provides AI acceleration of up to 50 TOPS, contributing to an overall processor AI performance of up to 59 TOPS. As a Copilot+ PC with Microsoft Copilot built in, the notebook is designed to take advantage of AI-powered productivity and intelligent computing features within Windows 11 Home.
The expansive 18.4-inch LED display provides an engaging visual experience with a WUXGA resolution of 1920 x 1200 and a modern 16:10 aspect ratio, offering additional vertical workspace compared to traditional widescreen displays. The panel operates at a smooth refresh rate of up to 144 Hz, delivering fluid motion during everyday use and multimedia playback. With 100% sRGB colour coverage, 300 cd/m² brightness, and an IPS-level panel, colours appear vibrant while maintaining accurate reproduction. The anti-glare finish helps minimise reflections, and the NanoEdge design achieves an impressive 91% screen-to-body ratio, creating a larger viewing area within the notebook's footprint.
Audio performance has been designed to complement the large display by providing an immersive multimedia experience. Four integrated stereo speakers work together with ASUS SonicMaster technology, Audio by Dirac, and ASUS Audio Booster to produce rich and detailed sound for music, films, and streaming content. During online meetings and voice communication, the array microphone benefits from AI-powered noise cancellation technology to reduce unwanted background noise and improve voice clarity.
The notebook is equipped with 32 GB of DDR5 SDRAM memory, configured as one 16 GB SO-DIMM module together with an additional 16 GB soldered directly to the motherboard. This configuration provides ample memory for multitasking while reaching the system's maximum supported capacity of 32 GB. Storage is handled by a fast 1 TB M.2 2280 PCIe 4.0 NVMe solid-state drive, allowing applications to launch quickly while providing generous space for documents, software, photos, videos, and other digital content.
Integrated AMD Radeon 840M graphics deliver visual processing suitable for everyday graphics workloads, media playback, and general computing tasks. The notebook also features a Full HD 1080p webcam with an infrared camera for secure Windows Hello facial authentication. ASUS 3D Noise Reduction Technology enhances image quality during video calls, while the integrated physical privacy shutter allows the camera to be covered whenever it is not in use, providing an additional layer of privacy.
Designed for comfortable daily use, the ASUS Vivobook 18 includes a full-size backlit keyboard with a dedicated numeric keypad for efficient data entry. ASUS ErgoSense keyboard design, combined with 1.7 mm key travel, provides a comfortable typing experience, while the precision touchpad enables accurate navigation and gesture control.
Wireless connectivity includes support for Wi-Fi 6 using IEEE 802.11a/b/g/n/ac/ax standards together with Bluetooth 5.4. Dual-stream 2x2 wireless technology helps provide reliable network performance for web browsing, streaming, downloads, and video conferencing. Physical connectivity is equally versatile, offering USB-C ports with Power Delivery support, USB 3.2 Gen 1 ports, an HDMI output for external displays, and a combined headphone and microphone audio jack for accessories and peripherals.
Security has been incorporated throughout the notebook with several built-in protective features. A firmware Trusted Platform Module (TPM) security chip integrated with Microsoft Pluton helps safeguard sensitive information, while BIOS protection adds another level of system security. The infrared camera supports Windows Hello for convenient and secure sign-in, and the webcam privacy shutter allows users to physically block the camera whenever desired.
Power is supplied by a 70 Wh four-cell lithium-ion battery that can provide up to 15 hours of runtime, helping users remain productive throughout the day. Fast charging support reduces downtime, and the included 68-watt USB-C power adapter provides convenient charging. The notebook has also been tested to MIL-STD-810H standards for durability and complies with recognised environmental and safety standards including RoHS, WEEE, REACH, and TÜV Rheinland Low Blue Light Certification. Measuring 40.25 cm wide, 27.45 cm deep, and 1.99 cm high, while weighing 2.6 kg, the ASUS Vivobook 18 balances its large-screen design with practical portability. It also carries a repairability index of 8 out of 10 and is backed by a one-year limited manufacturer warranty.
Specifications
- Product: ASUS Vivobook 18 M1807GA-S8004W
- Model: M1807GA-S8004W
- Manufacturer: ASUS
- Series: Vivobook 18
- Category: Notebook / Copilot+ PC
- AI Level: Copilot+ PC
- Operating System: Windows 11 Home
- Processor: AMD Ryzen AI 7 445
- Processor Base Speed: 2 GHz
- Maximum Turbo Speed: Up to 4.6 GHz
- Processor Cache: 8 MB L3 Cache
- Neural Processing Unit: AMD Ryzen AI
- NPU Performance: Up to 50 TOPS
- Total AI Processor Performance: Up to 59 TOPS
- Graphics: AMD Radeon 840M
- Memory Capacity: 32 GB DDR5 SDRAM
- Memory Configuration: 1 × 16 GB SO-DIMM + 16 GB soldered
- Maximum Supported Memory: 32 GB
- Memory Form Factor: 262-pin SO-DIMM
- Memory Slots: 1
- Empty Memory Slots: 0
- Storage Capacity: 1 TB SSD
- Storage Type: M.2 2280 PCIe 4.0 NVMe (NVM Express)
- Display Size: 18.4 inches
- Display Type: LED
- Display Resolution: 1920 × 1200 (WUXGA)
- Refresh Rate: Up to 144 Hz
- Aspect Ratio: 16:10
- Brightness: 300 cd/m²
- Colour Gamut: 100% sRGB
- Display Features: Anti-glare, IPS-level panel, NanoEdge display, 91% screen-to-body ratio
- Audio System: ASUS SonicMaster
- Audio Enhancement: Audio by Dirac
- Audio Booster: ASUS Audio Booster
- Speakers: Four stereo speakers
- Microphone: Array microphone
- Microphone Feature: AI noise cancelling
- Webcam Resolution: 1080p Full HD
- Camera Features: Privacy shutter, IR camera, Windows Hello, ASUS 3D Noise Reduction (3DNR) Technology
- Keyboard: Backlit
- Numeric Keypad: Yes
- Keyboard Features: ASUS ErgoSense, 1.7 mm key travel
- Touchpad: Precision touchpad
- Microsoft Copilot: Yes
- Wireless Networking: IEEE 802.11a/b/g/n/ac/ax (Wi-Fi 6)
- Bluetooth Version: Bluetooth 5.4
- Wireless Feature: Dual-stream (2x2)
- Interfaces: 2 × USB-C 3.2 Gen 1 with Power Delivery
- Interfaces: 2 × USB 3.2 Gen 1
- Interfaces: HDMI
- Interfaces: Headphone/Microphone combo jack
- Battery Type: 4-cell Lithium-Ion
- Battery Capacity: 70 Wh
- Battery Runtime: Up to 15 hours
- AC Adapter Input: 100–240 V AC, 50/60 Hz
- AC Adapter Output: 68 W, 20 V, 3.4 A
- Security: Firmware Trusted Platform Module (TPM) security chip with Microsoft Pluton
- Additional Security: BIOS protection
- Case Material: Plastic
- Colour: Quiet Blue
- Keyboard Colour: Black
- Included Accessory: USB-C power adapter
- Compliance Standards: RoHS, WEEE, REACH, TÜV Rheinland Low Blue Light Certification
- Durability Standard: MIL-STD-810H tested
- Features: Fast charging
- Dimensions (W × D × H): 40.25 × 27.45 × 1.99 cm
- Weight: 2.6 kg
- Repairability Index: 8 out of 10
- Manufacturer Warranty: 1-year limited warranty
SureLookIT.com
ASUS Vivobook 18 M1807GA-S8004W Copilot+ PC Notebook
Product Description
The ASUS Vivobook 18 M1807GA-S8004W is a Copilot+ PC notebook built for users who need a combination of powerful performance, intelligent AI capabilities, and a large immersive display for work, entertainment, and everyday computing. Finished in Quiet Blue with a black keyboard, this notebook combines a modern design with practical features, making it suitable for multitasking, productivity, media consumption, and creative workloads.
At the heart of the system is the AMD Ryzen AI 7 445 processor, operating at a base frequency of 2 GHz and reaching boost speeds of up to 4.6 GHz when additional performance is required. Supported by 8 MB of L3 cache, the processor delivers responsive computing for demanding applications, while the integrated AMD Ryzen AI Neural Processing Unit provides AI acceleration of up to 50 TOPS, contributing to an overall processor AI performance of up to 59 TOPS. As a Copilot+ PC with Microsoft Copilot built in, the notebook is designed to take advantage of AI-powered productivity and intelligent computing features within Windows 11 Home.
The expansive 18.4-inch LED display provides an engaging visual experience with a WUXGA resolution of 1920 x 1200 and a modern 16:10 aspect ratio, offering additional vertical workspace compared to traditional widescreen displays. The panel operates at a smooth refresh rate of up to 144 Hz, delivering fluid motion during everyday use and multimedia playback. With 100% sRGB colour coverage, 300 cd/m² brightness, and an IPS-level panel, colours appear vibrant while maintaining accurate reproduction. The anti-glare finish helps minimise reflections, and the NanoEdge design achieves an impressive 91% screen-to-body ratio, creating a larger viewing area within the notebook's footprint.
Audio performance has been designed to complement the large display by providing an immersive multimedia experience. Four integrated stereo speakers work together with ASUS SonicMaster technology, Audio by Dirac, and ASUS Audio Booster to produce rich and detailed sound for music, films, and streaming content. During online meetings and voice communication, the array microphone benefits from AI-powered noise cancellation technology to reduce unwanted background noise and improve voice clarity.
The notebook is equipped with 32 GB of DDR5 SDRAM memory, configured as one 16 GB SO-DIMM module together with an additional 16 GB soldered directly to the motherboard. This configuration provides ample memory for multitasking while reaching the system's maximum supported capacity of 32 GB. Storage is handled by a fast 1 TB M.2 2280 PCIe 4.0 NVMe solid-state drive, allowing applications to launch quickly while providing generous space for documents, software, photos, videos, and other digital content.
Integrated AMD Radeon 840M graphics deliver visual processing suitable for everyday graphics workloads, media playback, and general computing tasks. The notebook also features a Full HD 1080p webcam with an infrared camera for secure Windows Hello facial authentication. ASUS 3D Noise Reduction Technology enhances image quality during video calls, while the integrated physical privacy shutter allows the camera to be covered whenever it is not in use, providing an additional layer of privacy.
Designed for comfortable daily use, the ASUS Vivobook 18 includes a full-size backlit keyboard with a dedicated numeric keypad for efficient data entry. ASUS ErgoSense keyboard design, combined with 1.7 mm key travel, provides a comfortable typing experience, while the precision touchpad enables accurate navigation and gesture control.
Wireless connectivity includes support for Wi-Fi 6 using IEEE 802.11a/b/g/n/ac/ax standards together with Bluetooth 5.4. Dual-stream 2x2 wireless technology helps provide reliable network performance for web browsing, streaming, downloads, and video conferencing. Physical connectivity is equally versatile, offering USB-C ports with Power Delivery support, USB 3.2 Gen 1 ports, an HDMI output for external displays, and a combined headphone and microphone audio jack for accessories and peripherals.
Security has been incorporated throughout the notebook with several built-in protective features. A firmware Trusted Platform Module (TPM) security chip integrated with Microsoft Pluton helps safeguard sensitive information, while BIOS protection adds another level of system security. The infrared camera supports Windows Hello for convenient and secure sign-in, and the webcam privacy shutter allows users to physically block the camera whenever desired.
Power is supplied by a 70 Wh four-cell lithium-ion battery that can provide up to 15 hours of runtime, helping users remain productive throughout the day. Fast charging support reduces downtime, and the included 68-watt USB-C power adapter provides convenient charging. The notebook has also been tested to MIL-STD-810H standards for durability and complies with recognised environmental and safety standards including RoHS, WEEE, REACH, and TÜV Rheinland Low Blue Light Certification. Measuring 40.25 cm wide, 27.45 cm deep, and 1.99 cm high, while weighing 2.6 kg, the ASUS Vivobook 18 balances its large-screen design with practical portability. It also carries a repairability index of 8 out of 10 and is backed by a one-year limited manufacturer warranty.
Specifications
- Product: ASUS Vivobook 18 M1807GA-S8004W
- Model: M1807GA-S8004W
- Manufacturer: ASUS
- Series: Vivobook 18
- Category: Notebook / Copilot+ PC
- AI Level: Copilot+ PC
- Operating System: Windows 11 Home
- Processor: AMD Ryzen AI 7 445
- Processor Base Speed: 2 GHz
- Maximum Turbo Speed: Up to 4.6 GHz
- Processor Cache: 8 MB L3 Cache
- Neural Processing Unit: AMD Ryzen AI
- NPU Performance: Up to 50 TOPS
- Total AI Processor Performance: Up to 59 TOPS
- Graphics: AMD Radeon 840M
- Memory Capacity: 32 GB DDR5 SDRAM
- Memory Configuration: 1 × 16 GB SO-DIMM + 16 GB soldered
- Maximum Supported Memory: 32 GB
- Memory Form Factor: 262-pin SO-DIMM
- Memory Slots: 1
- Empty Memory Slots: 0
- Storage Capacity: 1 TB SSD
- Storage Type: M.2 2280 PCIe 4.0 NVMe (NVM Express)
- Display Size: 18.4 inches
- Display Type: LED
- Display Resolution: 1920 × 1200 (WUXGA)
- Refresh Rate: Up to 144 Hz
- Aspect Ratio: 16:10
- Brightness: 300 cd/m²
- Colour Gamut: 100% sRGB
- Display Features: Anti-glare, IPS-level panel, NanoEdge display, 91% screen-to-body ratio
- Audio System: ASUS SonicMaster
- Audio Enhancement: Audio by Dirac
- Audio Booster: ASUS Audio Booster
- Speakers: Four stereo speakers
- Microphone: Array microphone
- Microphone Feature: AI noise cancelling
- Webcam Resolution: 1080p Full HD
- Camera Features: Privacy shutter, IR camera, Windows Hello, ASUS 3D Noise Reduction (3DNR) Technology
- Keyboard: Backlit
- Numeric Keypad: Yes
- Keyboard Features: ASUS ErgoSense, 1.7 mm key travel
- Touchpad: Precision touchpad
- Microsoft Copilot: Yes
- Wireless Networking: IEEE 802.11a/b/g/n/ac/ax (Wi-Fi 6)
- Bluetooth Version: Bluetooth 5.4
- Wireless Feature: Dual-stream (2x2)
- Interfaces: 2 × USB-C 3.2 Gen 1 with Power Delivery
- Interfaces: 2 × USB 3.2 Gen 1
- Interfaces: HDMI
- Interfaces: Headphone/Microphone combo jack
- Battery Type: 4-cell Lithium-Ion
- Battery Capacity: 70 Wh
- Battery Runtime: Up to 15 hours
- AC Adapter Input: 100–240 V AC, 50/60 Hz
- AC Adapter Output: 68 W, 20 V, 3.4 A
- Security: Firmware Trusted Platform Module (TPM) security chip with Microsoft Pluton
- Additional Security: BIOS protection
- Case Material: Plastic
- Colour: Quiet Blue
- Keyboard Colour: Black
- Included Accessory: USB-C power adapter
- Compliance Standards: RoHS, WEEE, REACH, TÜV Rheinland Low Blue Light Certification
- Durability Standard: MIL-STD-810H tested
- Features: Fast charging
- Dimensions (W × D × H): 40.25 × 27.45 × 1.99 cm
- Weight: 2.6 kg
- Repairability Index: 8 out of 10
- Manufacturer Warranty: 1-year limited warranty
SureLookIT.com
3 to 5 Working Days Delivery
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
090 661 7066
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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