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As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.
- We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.
- Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way
- We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.
- In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.
- Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.
Out of Stock
ASUS Zenbook 15 OLED, 180 degree hinge design, AMD Ryzen 7, 7735U, up to 4.75 GHz, Win 11 Home, Radeon 680M, 16 GB RAM, 512 GB SSD
€1,259.99
Sale
RRP €1,524.99
Brand New, Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing
IE VAT: Included
Dispatched from: Dublin, Ireland
MPN: UM3504DA-NX015W
Manufacturer's Warranty: 1 Year
Availability: Out of Stock
People also bought
ASUS Zenbook 15 OLED UM3504DA-NX015W
ASUS Zenbook 15 OLED UM3504DA-NX015W - 180-degree hinge design - AMD Ryzen 7 - 7735U / up to 4.75 GHz - Win 11 Home - Radeon 680M - 16 GB RAM - 512 GB SSD NVMe - 15.6" OLED 2880 x 1620 (2.8K) @ 120 Hz - Wi-Fi 6E, Bluetooth - ponder blue
Built to complement your busy modern lifestyle, the sophisticated Zenbook 15 OLED offers the ultimate in effortless portability. It's remarkably slim and light, yet it has an expansive 16:9 120 Hz 2.8K OLED NanoEdge Pantone Validated display, with a convenient 180° lay-flat hinge. Outstanding performance is assured with an AMD Ryzen 7000 Series processors with Radeon graphics, 16 GB of fast RAM and a 512 GB PCIe 4.0 SSD, and there's a long-lasting 67 Wh battery. Zenbook 15 OLED features ASUS Antimicrobial Guard Plus to protect against viruses and bacteria, a Full HD IR camera with ASUS 3D Noise Reduction (3DNR) for face login and enhanced video calls. For immersive entertainment, there's a powerful Harman Kardon-certified Dolby Atmos sound system. Enter a world of incredible with Zenbook 15 OLED.
Key Features
- See the light
- Conquer any task
- See more incredible
- Long-lasting battery life
- Convenient connections
- Immerse yourself in entertainment
- AI camera and audio system
- ASUS Antimicrobial Guard Plus
- Military-grade design
Product Features
See the light
The thin and light Zenbook 15 is made from durable aluminum alloy, making it the ultimate ultraportable laptop for effortless on-the-go productivity and creativity.
Conquer any task
Zenbook 15 OLED is designed to perform, with the AMD Ryzen 7000 Series processors with Radeon graphics, 16 GB of fast RAM, so you can blitz through any work or leisure task, wherever you are. Its ultrafast PCIe 4.0 SSD ensures fast boot times and instant app loads, and with the gigabit-class Wi-Fi 6E (802.11ax) you'll enjoy fast, smooth, and reliable connections. Zenbook 15 OLED is your indispensable high-performance companion.
See more incredible
The expansive 16:9 2.8K OLED NanoEdge display on Zenbook 15 OLED delivers incredibly detailed visuals with ultra-vivid colors. The NanoEdge design has ultra-slim bezels and an 86% screen-to-body ratio, which in turn gives Zenbook 15 OLED its svelte and compact form factor. For superb color accuracy, the display is Pantone Validated, and the DisplayHDR True Black 500 certification means it displays the deepest blacks. It also cares for your eyes during long screen sessions, with low blue-light levels that are certified by both SGS and TÜV Rheinland.
Long-lasting battery life
There's no need to panic if power outlets are in short supply: Zenbook 15 OLED's long-lasting 67 Wh battery can keep you productive for up to 13 hours. And when it's time to charge, there's no need to slow down - in just 49 minutes you can top it up to a 60% charge level.
Convenient connections
Zenbook 15 OLED is packed with all the I/O ports you need for easy connectivity to your devices and peripherals. USB-C ports support fast charging, 4K UHD external displays, and up to 40 Gbps data transfers. There's also an HDMI port and a USB 3.2 Gen 1 Type-A port. Communications and audio I/O are taken care of by the convenient audio combo jack.
Immerse yourself in entertainment
Enjoy your favorite entertainment with breathtakingly realistic sounds that move around you. Zenbook 15 OLED has a Dolby Atmos stereo sound system that's also Harman Kardon certified, with a Smart Amplifier that can boost the volume up to 3.5x louder than a standard amplifier.
AI camera and audio system
Take back control of your meetings with the innovative camera system and ASUS AI noise-canceling audio technology, with advanced algorithms to make your conference calls even more productive.
ASUS Antimicrobial Guard Plus
ASUS Antimicrobial Guard Plus is applied to frequently touched areas of your laptop to help keep it hygienic. This technology uses a denser treatment that inhibits viruses and bacteria.
Military-grade design
ASUS laptops are engineered with extraordinary toughness to meet the exacting US MIL-STD-810H military-grade standard, undergoing rigorous test methods and punishing test procedures - exceeding industry standards. These factors also inherently benefit longevity and thus sustainability, so you can work, travel or relax with the confidence that your ASUS laptop is ready for the real world - today, and long into the future.
Main Specification
- Product Description: ASUS Zenbook 15 OLED UM3504DA-NX015W - 15.6" - AMD Ryzen 7 - 7735U - 16 GB RAM - 512 GB SSD
- Product Type: Notebook - 180-degree hinge design
- Operating System: Windows 11 Home
- Processor: AMD Ryzen 7 7735U / 2.7 GHz, up to 4.75 GHz / 16 MB Cache
- Memory: 16 GB LPDDR5 (provided memory is soldered)
- Storage: 512 GB SSD - NVMe
- Display: 15.6" OLED 2880 x 1620 / 2.8K @ 120 Hz
- Graphics: AMD Radeon 680M
- Keyboard Backlight: Yes
- Numeric Keypad: Yes
- Integrated Webcam: Yes
- Networking: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3
- Battery: 4-cell - up to 13 hours
- Security: Firmware Trusted Platform Module (TPM) Security Chip
- Colour: Ponder blue
- Dimensions (WxDxH): 35.48 cm x 22.66 cm x 1.58 cm
- Weight: 1.4 kg
- Environmental Standards: ENERGY STAR Qualified, EPEAT Silver
- Manufacturer Warranty: Limited warranty - 1 year
Extended Specification
General
- Product Type: Notebook - 180-degree hinge design
- Operating System: Windows 11 Home
Memory
- RAM: 16 GB (provided memory is soldered)
- Technology: LPDDR5 SDRAM
Manufacturer Warranty
- Service & Support: Limited warranty - 1 year
Storage
- Main Storage: 512 GB SSD M.2 PCIe 4.0 - NVM Express (NVMe)
Miscellaneous
- Colour: Ponder blue
- Case Material: Aluminum
- Security: Firmware Trusted Platform Module (TPM) Security Chip
- Features: MIL-STD-810H tested, ASUS Antimicrobial Guard Plus
- Included Accessories: USB-C power adapter
- Compliant Standards: RoHS, REACH, TUV Rheinland Flicker Free Certification, SGS Eye Care Display Certification, TUV Rheinland Low Blue Light (Hardware Solution)
Display
- Type: 15.6" OLED
- Resolution: 2880 x 1620 (2.8K)
- V-Sync Rate at Max Res.: 120 Hz
- Widescreen: Yes
- Image Aspect Ratio: 16:9
- Image Brightness: 600 cd/m²
- Colour Support: 1.07 billion colours
- Colour Gamut: 100% DCI-P3
- Features: Glossy, NanoEdge display, Pantone Validated, 86% screen-to-body ratio, 0.2 ms response rate, HDR 600 True Black, VESA DisplayHDR
Battery
- Technology: 4-cell Lithium Ion
- Capacity: 67 Wh
- Run Time: Up to 13 hours
Communications
- Wireless: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3
- Features: Dual stream (2x2)
Dimensions & Weight
- Dimensions (WxDxH): 35.48 cm x 22.66 cm x 1.58 cm
- Weight: 1.4 kg
Processor / Chipset
- CPU: AMD Ryzen 7 7735U / 2.7 GHz
- Max Turbo Speed: 4.75 GHz
- Number of Cores: 8-core
- Cache: L3 - 16 MB
Audio & Video
- Graphics Processor: AMD Radeon 680M
- Camera: Yes - 1080p
- Camera Features: IR camera, Windows Hello, ASUS AiSense Camera
- Sound: Stereo speakers, array microphone
- Compliant Standards: Dolby Atmos
- Audio Features: Output: Harman audio technology, Smart Amplification technology, Asus Audio Booster; Input: AI noise cancelling
Input
- Type: Keyboard, touchpad
- Keyboard Backlight: Yes
- Numeric Keypad: Yes
- Features: Spill-resistant, chiclet keyboard, 1.4mm travel distance, ASUS ErgoSense
AC Adapter
- Input: AC 100-240 V (50/60 Hz)
- Output: 65 Watt, 20 V, 3.25 A
Connections & Expansion
- Interfaces Details: USB 3.2 Gen 1 ¦ USB-C 3.2 Gen 2 (supports DisplayPort Alt Mode) (Power Delivery) ¦ USB-C (supports Thunderbolt 4, DisplayPort Alt Mode) (Power Delivery) ¦ HDMI ¦ Headphone/microphone combo jack
Sustainability Information
- TCO Certified: Yes
- EPEAT Compliant: EPEAT Silver
- ENERGY STAR Certified: Yes
SureLookIT.com
ASUS Zenbook 15 OLED UM3504DA-NX015W
ASUS Zenbook 15 OLED UM3504DA-NX015W - 180-degree hinge design - AMD Ryzen 7 - 7735U / up to 4.75 GHz - Win 11 Home - Radeon 680M - 16 GB RAM - 512 GB SSD NVMe - 15.6" OLED 2880 x 1620 (2.8K) @ 120 Hz - Wi-Fi 6E, Bluetooth - ponder blue
Built to complement your busy modern lifestyle, the sophisticated Zenbook 15 OLED offers the ultimate in effortless portability. It's remarkably slim and light, yet it has an expansive 16:9 120 Hz 2.8K OLED NanoEdge Pantone Validated display, with a convenient 180° lay-flat hinge. Outstanding performance is assured with an AMD Ryzen 7000 Series processors with Radeon graphics, 16 GB of fast RAM and a 512 GB PCIe 4.0 SSD, and there's a long-lasting 67 Wh battery. Zenbook 15 OLED features ASUS Antimicrobial Guard Plus to protect against viruses and bacteria, a Full HD IR camera with ASUS 3D Noise Reduction (3DNR) for face login and enhanced video calls. For immersive entertainment, there's a powerful Harman Kardon-certified Dolby Atmos sound system. Enter a world of incredible with Zenbook 15 OLED.
Key Features
- See the light
- Conquer any task
- See more incredible
- Long-lasting battery life
- Convenient connections
- Immerse yourself in entertainment
- AI camera and audio system
- ASUS Antimicrobial Guard Plus
- Military-grade design
Product Features
See the light
The thin and light Zenbook 15 is made from durable aluminum alloy, making it the ultimate ultraportable laptop for effortless on-the-go productivity and creativity.
Conquer any task
Zenbook 15 OLED is designed to perform, with the AMD Ryzen 7000 Series processors with Radeon graphics, 16 GB of fast RAM, so you can blitz through any work or leisure task, wherever you are. Its ultrafast PCIe 4.0 SSD ensures fast boot times and instant app loads, and with the gigabit-class Wi-Fi 6E (802.11ax) you'll enjoy fast, smooth, and reliable connections. Zenbook 15 OLED is your indispensable high-performance companion.
See more incredible
The expansive 16:9 2.8K OLED NanoEdge display on Zenbook 15 OLED delivers incredibly detailed visuals with ultra-vivid colors. The NanoEdge design has ultra-slim bezels and an 86% screen-to-body ratio, which in turn gives Zenbook 15 OLED its svelte and compact form factor. For superb color accuracy, the display is Pantone Validated, and the DisplayHDR True Black 500 certification means it displays the deepest blacks. It also cares for your eyes during long screen sessions, with low blue-light levels that are certified by both SGS and TÜV Rheinland.
Long-lasting battery life
There's no need to panic if power outlets are in short supply: Zenbook 15 OLED's long-lasting 67 Wh battery can keep you productive for up to 13 hours. And when it's time to charge, there's no need to slow down - in just 49 minutes you can top it up to a 60% charge level.
Convenient connections
Zenbook 15 OLED is packed with all the I/O ports you need for easy connectivity to your devices and peripherals. USB-C ports support fast charging, 4K UHD external displays, and up to 40 Gbps data transfers. There's also an HDMI port and a USB 3.2 Gen 1 Type-A port. Communications and audio I/O are taken care of by the convenient audio combo jack.
Immerse yourself in entertainment
Enjoy your favorite entertainment with breathtakingly realistic sounds that move around you. Zenbook 15 OLED has a Dolby Atmos stereo sound system that's also Harman Kardon certified, with a Smart Amplifier that can boost the volume up to 3.5x louder than a standard amplifier.
AI camera and audio system
Take back control of your meetings with the innovative camera system and ASUS AI noise-canceling audio technology, with advanced algorithms to make your conference calls even more productive.
ASUS Antimicrobial Guard Plus
ASUS Antimicrobial Guard Plus is applied to frequently touched areas of your laptop to help keep it hygienic. This technology uses a denser treatment that inhibits viruses and bacteria.
Military-grade design
ASUS laptops are engineered with extraordinary toughness to meet the exacting US MIL-STD-810H military-grade standard, undergoing rigorous test methods and punishing test procedures - exceeding industry standards. These factors also inherently benefit longevity and thus sustainability, so you can work, travel or relax with the confidence that your ASUS laptop is ready for the real world - today, and long into the future.
Main Specification
- Product Description: ASUS Zenbook 15 OLED UM3504DA-NX015W - 15.6" - AMD Ryzen 7 - 7735U - 16 GB RAM - 512 GB SSD
- Product Type: Notebook - 180-degree hinge design
- Operating System: Windows 11 Home
- Processor: AMD Ryzen 7 7735U / 2.7 GHz, up to 4.75 GHz / 16 MB Cache
- Memory: 16 GB LPDDR5 (provided memory is soldered)
- Storage: 512 GB SSD - NVMe
- Display: 15.6" OLED 2880 x 1620 / 2.8K @ 120 Hz
- Graphics: AMD Radeon 680M
- Keyboard Backlight: Yes
- Numeric Keypad: Yes
- Integrated Webcam: Yes
- Networking: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3
- Battery: 4-cell - up to 13 hours
- Security: Firmware Trusted Platform Module (TPM) Security Chip
- Colour: Ponder blue
- Dimensions (WxDxH): 35.48 cm x 22.66 cm x 1.58 cm
- Weight: 1.4 kg
- Environmental Standards: ENERGY STAR Qualified, EPEAT Silver
- Manufacturer Warranty: Limited warranty - 1 year
Extended Specification
General
- Product Type: Notebook - 180-degree hinge design
- Operating System: Windows 11 Home
Memory
- RAM: 16 GB (provided memory is soldered)
- Technology: LPDDR5 SDRAM
Manufacturer Warranty
- Service & Support: Limited warranty - 1 year
Storage
- Main Storage: 512 GB SSD M.2 PCIe 4.0 - NVM Express (NVMe)
Miscellaneous
- Colour: Ponder blue
- Case Material: Aluminum
- Security: Firmware Trusted Platform Module (TPM) Security Chip
- Features: MIL-STD-810H tested, ASUS Antimicrobial Guard Plus
- Included Accessories: USB-C power adapter
- Compliant Standards: RoHS, REACH, TUV Rheinland Flicker Free Certification, SGS Eye Care Display Certification, TUV Rheinland Low Blue Light (Hardware Solution)
Display
- Type: 15.6" OLED
- Resolution: 2880 x 1620 (2.8K)
- V-Sync Rate at Max Res.: 120 Hz
- Widescreen: Yes
- Image Aspect Ratio: 16:9
- Image Brightness: 600 cd/m²
- Colour Support: 1.07 billion colours
- Colour Gamut: 100% DCI-P3
- Features: Glossy, NanoEdge display, Pantone Validated, 86% screen-to-body ratio, 0.2 ms response rate, HDR 600 True Black, VESA DisplayHDR
Battery
- Technology: 4-cell Lithium Ion
- Capacity: 67 Wh
- Run Time: Up to 13 hours
Communications
- Wireless: 802.11a/b/g/n/ac/ax (Wi-Fi 6E), Bluetooth 5.3
- Features: Dual stream (2x2)
Dimensions & Weight
- Dimensions (WxDxH): 35.48 cm x 22.66 cm x 1.58 cm
- Weight: 1.4 kg
Processor / Chipset
- CPU: AMD Ryzen 7 7735U / 2.7 GHz
- Max Turbo Speed: 4.75 GHz
- Number of Cores: 8-core
- Cache: L3 - 16 MB
Audio & Video
- Graphics Processor: AMD Radeon 680M
- Camera: Yes - 1080p
- Camera Features: IR camera, Windows Hello, ASUS AiSense Camera
- Sound: Stereo speakers, array microphone
- Compliant Standards: Dolby Atmos
- Audio Features: Output: Harman audio technology, Smart Amplification technology, Asus Audio Booster; Input: AI noise cancelling
Input
- Type: Keyboard, touchpad
- Keyboard Backlight: Yes
- Numeric Keypad: Yes
- Features: Spill-resistant, chiclet keyboard, 1.4mm travel distance, ASUS ErgoSense
AC Adapter
- Input: AC 100-240 V (50/60 Hz)
- Output: 65 Watt, 20 V, 3.25 A
Connections & Expansion
- Interfaces Details: USB 3.2 Gen 1 ¦ USB-C 3.2 Gen 2 (supports DisplayPort Alt Mode) (Power Delivery) ¦ USB-C (supports Thunderbolt 4, DisplayPort Alt Mode) (Power Delivery) ¦ HDMI ¦ Headphone/microphone combo jack
Sustainability Information
- TCO Certified: Yes
- EPEAT Compliant: EPEAT Silver
- ENERGY STAR Certified: Yes
SureLookIT.com
3 to 5 Working Days Delivery & Return Terms
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
How to Return:
You must contact us to arrange collection. Do not send it yourself.
If returned by any other means, or without first contacting us to arrange collection, the return will be refused and the product sent back to you. We are not responsible for lost/damaged returned parcels when you don't follow our return policy.
You must pay a delivery fee to have it sent back to you
Returns time frame:
14 days from delivery date (based on tracking).
Item must be unopened, sealed, and resaleable.
Must arrive back to us within 14 days.
Important:
Refunds issued only if all return conditions are met.
If opened or not resaleable, it will be returned to you and no refund given.
Warranty:
Manufacturer warranty period is specified on the product page.
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
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Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
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If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.
to visit our Delivery information page for Next Working Day Delivery and Return Terms. to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.
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If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
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Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
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Yes, please contact us by phone, email or WhatsApp.
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If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
to visit our Returns and Refund information page.
to visit our Returns and Refund information page.
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We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
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If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
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Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
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Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
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It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
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Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
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