#BuyIrish #ShopLocal
Alienware Aurora, Intel Core Ultra 9, GeForce RTX 5080, Win 11 Home, 32 GB RAM, 2 TB SSD, ACT1250, Gaming PC (36YYW)
Product Description
The Alienware Aurora ACT1250 is a platinum desktop gaming AI PC from Dell Alienware, built for demanding players, creators, and power users who need high-end performance in a complete tower system without an included monitor. This personal computer is supplied with 1 Year Care Onsite service and runs Windows 11 Home, giving users a ready platform for modern gaming, creative production, multitasking, and AI-enhanced workflows.
At the centre of the Alienware Aurora ACT1250 is the Intel Core Ultra 9 Series 2 285K processor, a 24-core CPU with one installed processor supported by the Intel Z890 chipset. It operates at 3.7 GHz on the P-cores and 3.2 GHz on the E-cores, with maximum turbo speeds reaching 5.7 GHz on the P-cores and 4.6 GHz on the E-cores, allowing the system to handle intensive games and demanding productivity applications with fast, responsive performance. The processor includes 36 MB of cache, and the system also incorporates an Intel AI Boost neural processing unit delivering up to 13 TOPS, with total processor performance of up to 36 TOPS for supported AI workloads.
Graphics performance is driven by the NVIDIA GeForce RTX 5080 graphics controller, which is rated up to 8 TOPS and is paired with 16 GB of GDDR7 SDRAM video memory. This dedicated graphics hardware gives the Aurora ACT1250 the visual capability required for immersive gaming, high-definition rendering, advanced graphics workloads, and smooth experiences in visually demanding software.
The system includes 32 GB of installed DDR5 SDRAM, arranged as two 16 GB DIMM modules across two total memory slots with no empty slots remaining. Memory runs at an effective and rated speed of 5200 MT/s, and the platform supports expansion up to a maximum of 64 GB, providing strong bandwidth and capacity for multitasking, content creation, and heavy application use.
Storage is provided by a 2 TB solid-state drive in the M.2 2280 form factor, connected through PCI Express 4.0 x4 and using NVM Express technology with triple-level cell flash. This fast NVMe SSD configuration offers quick access to files, fast application launches, reduced loading times, and enough capacity for games, creative projects, media, and productivity software. The system has no optical drive.
To help maintain stable operation during demanding workloads, the Alienware Aurora ACT1250 includes a built-in liquid cooling system with a 240 mm radiator. This cooling design supports thermal control during long gaming sessions, rendering tasks, and other high-load activity, helping the desktop maintain consistent performance when the hardware is under pressure.
Networking is broad and modern, with support for Ethernet, Fast Ethernet, Gigabit Ethernet, 2.5 Gigabit Ethernet, Bluetooth, IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, IEEE 802.11ax Wi-Fi 6, and IEEE 802.11be Wi-Fi 7. The networking hardware uses a Killer E3100G Ethernet controller and an Intel Wi-Fi 7 BE200 wireless NIC on an M.2 2230 interface, with dual-stream 2x2 wireless capability for fast and flexible connectivity.
The desktop offers a wide selection of expansion and connection options, including a PCIe 5.0 x16 slot, two PCIe 4.0 x4 slots, one M.2 2230 card slot for the wireless module with none free, and two M.2 2230/2280 card slots for SSD storage with one free. External connectivity includes 2.5 Gigabit Ethernet LAN, two USB 2.0 ports with SmartPower On support, five USB 3.2 Gen 1 ports with one supporting PowerShare, two USB-C 3.2 Gen 2 ports with one supporting PowerShare, USB4 with Power Delivery, audio line-in, audio line-out, SPDIF, and a headphones/microphone connector.
Audio output supports 5.1 channel surround sound and complies with High Definition Audio standards, making the system suitable for gaming audio, entertainment, and multimedia playback. Security features include a Kensington security slot, a security lock slot for a separately sold cable lock, and a padlock loop, helping protect the desktop in shared or public environments.
The Alienware Aurora ACT1250 is powered by a 1000 watt power supply with 80 PLUS Platinum certification and accepts AC 90-264 V at 50/60 Hz. It is designed to operate between 10 °C and 35 °C with a non-condensing operating humidity range of 20% to 80%. The chassis is platinum in colour, although the displayed product image may show a different colour, and a clear side panel is included as an accessory and in the box.
Measuring 19.7 cm wide, 45.84 cm deep, and 41.8 cm high, and weighing 15.37 kg, the Alienware Aurora ACT1250 is a substantial desktop tower designed for serious gaming and performance-focused computing. Microsoft 365 can be activated for a 30 day trial, and the box contains the Alienware Aurora ACT1250 along with the clear side panel.
Specifications
- Product name: Alienware Aurora ACT1250
- Model: 36YYW
- Manufacturer: Dell Alienware
- Product description: Alienware Aurora ACT1250 - DT - AI PC - Core Ultra 9 285K 3.7 GHz - 32 GB - SSD 2 TB
- Product type: Personal computer
- Category: Desktop gaming AI PC
- Form factor: DT
- AI level: AI PC
- Bundled service: 1 Year Care Onsite
- Gaming: Yes
- Colour: Platinum
- Image colour disclaimer: The displayed product image may be a different colour
- Built-in device: Liquid cooling system with 240 mm radiator
- Processor: Intel Core Ultra 9 Series 2 285K
- Processor base clock speed: 3.7 GHz P-core / 3.2 GHz E-core
- Processor maximum turbo speed: 5.7 GHz P-core / 4.6 GHz E-core
- Processor core count: 24-core
- Installed processor quantity: 1
- Maximum processor quantity: 1
- Chipset: Intel Z890
- Cache memory installed size: 36 MB
- Cache per processor: 36 MB
- Neural processor unit: Intel AI Boost
- NPU performance: Up to 13 TOPS
- Total processor performance: Up to 36 TOPS
- NPU AI datatype support: INT8
- NPU sparsity support: Yes
- NPU-supported AI software frameworks: DirectML, OpenVINO, WebNN, WindowsML, ONNX RT
- Windows Studio Effects support: Yes
- Installed RAM: 32 GB
- Maximum RAM: 64 GB
- Memory technology: DDR5 SDRAM
- Effective memory speed: 5200 MT/s
- Rated memory speed: 5200 MT/s
- Memory form factor: DIMM 288-pin
- Memory slots: 2 total / 0 empty
- Memory configuration: 2 x 16 GB
- Hard drive type: SSD
- Hard drive form factor: M.2 2280
- Hard drive capacity: 1 x 2 TB
- Hard drive interface: PCI Express 4.0 x4
- Storage technology: NVM Express NVMe
- Storage flash type: Triple-level cell TLC
- Optical storage: No optical drive
- Graphics controller: NVIDIA GeForce RTX 5080
- Graphics processor performance: Up to 8 TOPS
- Video memory: 16 GB GDDR7 SDRAM
- Audio output mode: 5.1 channel surround
- Audio compliant standard: High Definition Audio
- Networking: 1GbE, Bluetooth, 802.11a, 802.11b/g/n, Wi-Fi 5, 2.5GbE, Wi-Fi 6, Wi-Fi 7
- Networking interface bus type: M.2 2230
- Ethernet controller: Killer E3100G
- Wireless LAN supported: Yes
- Wireless NIC: Intel Wi-Fi 7 BE200
- Data link protocols: Ethernet, Fast Ethernet, Gigabit Ethernet, Bluetooth, IEEE 802.11b, IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, 2.5 Gigabit Ethernet, IEEE 802.11ax Wi-Fi 6, IEEE 802.11be Wi-Fi 7
- Networking feature: Dual stream 2x2
- Networking compliant standards: IEEE 802.11b, IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11be
- Expansion slots: 1 x PCIe 5.0 x16
- Expansion slots: 2 x PCIe 4.0 x4
- Wireless module slot: 1 total / 0 free x M.2 Card 2230 for wireless module
- SSD slots: 2 total / 1 free x M.2 Card 2230/2280 for SSD
- Interface: 1 x LAN 2.5 Gigabit Ethernet
- Interface: 2 x USB 2.0 with SmartPower On support
- Interface: 5 x USB 3.2 Gen 1, with one supporting PowerShare
- Interface: 2 x USB-C 3.2 Gen 2, with one supporting PowerShare
- Interface: USB4 with Power Delivery
- Interface: 1 x audio line-in
- Interface: 1 x audio line-out
- Interface: 1 x SPDIF
- Interface: 1 x headphones/microphone
- Included accessory: Clear side panel
- Theft and intrusion protection: Security lock slot with cable lock sold separately, padlock loop
- Security slot type: Kensington security slot
- Power device type: Power supply
- Voltage required: AC 90-264 V at 50/60 Hz
- Power provided: 1000 watt
- 80 PLUS certification: 80 PLUS Platinum
- Minimum operating temperature: 10 °C
- Maximum operating temperature: 35 °C
- Operating humidity range: 20 - 80% non-condensing
- Operating system: Windows 11 Home
- Included software: Activate your Microsoft 365 for a 30 day trial
- Monitor type: None
- Width: 19.7 cm
- Depth: 45.84 cm
- Height: 41.8 cm
- Weight: 15.37 kg
- Box contents: Alienware Aurora ACT1250
- Box contents: Clear side panel
SureLookIT.com
Alienware Aurora, Intel Core Ultra 9, GeForce RTX 5080, Win 11 Home, 32 GB RAM, 2 TB SSD, ACT1250, Gaming PC (36YYW)
Product Description
The Alienware Aurora ACT1250 is a platinum desktop gaming AI PC from Dell Alienware, built for demanding players, creators, and power users who need high-end performance in a complete tower system without an included monitor. This personal computer is supplied with 1 Year Care Onsite service and runs Windows 11 Home, giving users a ready platform for modern gaming, creative production, multitasking, and AI-enhanced workflows.
At the centre of the Alienware Aurora ACT1250 is the Intel Core Ultra 9 Series 2 285K processor, a 24-core CPU with one installed processor supported by the Intel Z890 chipset. It operates at 3.7 GHz on the P-cores and 3.2 GHz on the E-cores, with maximum turbo speeds reaching 5.7 GHz on the P-cores and 4.6 GHz on the E-cores, allowing the system to handle intensive games and demanding productivity applications with fast, responsive performance. The processor includes 36 MB of cache, and the system also incorporates an Intel AI Boost neural processing unit delivering up to 13 TOPS, with total processor performance of up to 36 TOPS for supported AI workloads.
Graphics performance is driven by the NVIDIA GeForce RTX 5080 graphics controller, which is rated up to 8 TOPS and is paired with 16 GB of GDDR7 SDRAM video memory. This dedicated graphics hardware gives the Aurora ACT1250 the visual capability required for immersive gaming, high-definition rendering, advanced graphics workloads, and smooth experiences in visually demanding software.
The system includes 32 GB of installed DDR5 SDRAM, arranged as two 16 GB DIMM modules across two total memory slots with no empty slots remaining. Memory runs at an effective and rated speed of 5200 MT/s, and the platform supports expansion up to a maximum of 64 GB, providing strong bandwidth and capacity for multitasking, content creation, and heavy application use.
Storage is provided by a 2 TB solid-state drive in the M.2 2280 form factor, connected through PCI Express 4.0 x4 and using NVM Express technology with triple-level cell flash. This fast NVMe SSD configuration offers quick access to files, fast application launches, reduced loading times, and enough capacity for games, creative projects, media, and productivity software. The system has no optical drive.
To help maintain stable operation during demanding workloads, the Alienware Aurora ACT1250 includes a built-in liquid cooling system with a 240 mm radiator. This cooling design supports thermal control during long gaming sessions, rendering tasks, and other high-load activity, helping the desktop maintain consistent performance when the hardware is under pressure.
Networking is broad and modern, with support for Ethernet, Fast Ethernet, Gigabit Ethernet, 2.5 Gigabit Ethernet, Bluetooth, IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, IEEE 802.11ax Wi-Fi 6, and IEEE 802.11be Wi-Fi 7. The networking hardware uses a Killer E3100G Ethernet controller and an Intel Wi-Fi 7 BE200 wireless NIC on an M.2 2230 interface, with dual-stream 2x2 wireless capability for fast and flexible connectivity.
The desktop offers a wide selection of expansion and connection options, including a PCIe 5.0 x16 slot, two PCIe 4.0 x4 slots, one M.2 2230 card slot for the wireless module with none free, and two M.2 2230/2280 card slots for SSD storage with one free. External connectivity includes 2.5 Gigabit Ethernet LAN, two USB 2.0 ports with SmartPower On support, five USB 3.2 Gen 1 ports with one supporting PowerShare, two USB-C 3.2 Gen 2 ports with one supporting PowerShare, USB4 with Power Delivery, audio line-in, audio line-out, SPDIF, and a headphones/microphone connector.
Audio output supports 5.1 channel surround sound and complies with High Definition Audio standards, making the system suitable for gaming audio, entertainment, and multimedia playback. Security features include a Kensington security slot, a security lock slot for a separately sold cable lock, and a padlock loop, helping protect the desktop in shared or public environments.
The Alienware Aurora ACT1250 is powered by a 1000 watt power supply with 80 PLUS Platinum certification and accepts AC 90-264 V at 50/60 Hz. It is designed to operate between 10 °C and 35 °C with a non-condensing operating humidity range of 20% to 80%. The chassis is platinum in colour, although the displayed product image may show a different colour, and a clear side panel is included as an accessory and in the box.
Measuring 19.7 cm wide, 45.84 cm deep, and 41.8 cm high, and weighing 15.37 kg, the Alienware Aurora ACT1250 is a substantial desktop tower designed for serious gaming and performance-focused computing. Microsoft 365 can be activated for a 30 day trial, and the box contains the Alienware Aurora ACT1250 along with the clear side panel.
Specifications
- Product name: Alienware Aurora ACT1250
- Model: 36YYW
- Manufacturer: Dell Alienware
- Product description: Alienware Aurora ACT1250 - DT - AI PC - Core Ultra 9 285K 3.7 GHz - 32 GB - SSD 2 TB
- Product type: Personal computer
- Category: Desktop gaming AI PC
- Form factor: DT
- AI level: AI PC
- Bundled service: 1 Year Care Onsite
- Gaming: Yes
- Colour: Platinum
- Image colour disclaimer: The displayed product image may be a different colour
- Built-in device: Liquid cooling system with 240 mm radiator
- Processor: Intel Core Ultra 9 Series 2 285K
- Processor base clock speed: 3.7 GHz P-core / 3.2 GHz E-core
- Processor maximum turbo speed: 5.7 GHz P-core / 4.6 GHz E-core
- Processor core count: 24-core
- Installed processor quantity: 1
- Maximum processor quantity: 1
- Chipset: Intel Z890
- Cache memory installed size: 36 MB
- Cache per processor: 36 MB
- Neural processor unit: Intel AI Boost
- NPU performance: Up to 13 TOPS
- Total processor performance: Up to 36 TOPS
- NPU AI datatype support: INT8
- NPU sparsity support: Yes
- NPU-supported AI software frameworks: DirectML, OpenVINO, WebNN, WindowsML, ONNX RT
- Windows Studio Effects support: Yes
- Installed RAM: 32 GB
- Maximum RAM: 64 GB
- Memory technology: DDR5 SDRAM
- Effective memory speed: 5200 MT/s
- Rated memory speed: 5200 MT/s
- Memory form factor: DIMM 288-pin
- Memory slots: 2 total / 0 empty
- Memory configuration: 2 x 16 GB
- Hard drive type: SSD
- Hard drive form factor: M.2 2280
- Hard drive capacity: 1 x 2 TB
- Hard drive interface: PCI Express 4.0 x4
- Storage technology: NVM Express NVMe
- Storage flash type: Triple-level cell TLC
- Optical storage: No optical drive
- Graphics controller: NVIDIA GeForce RTX 5080
- Graphics processor performance: Up to 8 TOPS
- Video memory: 16 GB GDDR7 SDRAM
- Audio output mode: 5.1 channel surround
- Audio compliant standard: High Definition Audio
- Networking: 1GbE, Bluetooth, 802.11a, 802.11b/g/n, Wi-Fi 5, 2.5GbE, Wi-Fi 6, Wi-Fi 7
- Networking interface bus type: M.2 2230
- Ethernet controller: Killer E3100G
- Wireless LAN supported: Yes
- Wireless NIC: Intel Wi-Fi 7 BE200
- Data link protocols: Ethernet, Fast Ethernet, Gigabit Ethernet, Bluetooth, IEEE 802.11b, IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, 2.5 Gigabit Ethernet, IEEE 802.11ax Wi-Fi 6, IEEE 802.11be Wi-Fi 7
- Networking feature: Dual stream 2x2
- Networking compliant standards: IEEE 802.11b, IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.11ac, IEEE 802.11ax, IEEE 802.11be
- Expansion slots: 1 x PCIe 5.0 x16
- Expansion slots: 2 x PCIe 4.0 x4
- Wireless module slot: 1 total / 0 free x M.2 Card 2230 for wireless module
- SSD slots: 2 total / 1 free x M.2 Card 2230/2280 for SSD
- Interface: 1 x LAN 2.5 Gigabit Ethernet
- Interface: 2 x USB 2.0 with SmartPower On support
- Interface: 5 x USB 3.2 Gen 1, with one supporting PowerShare
- Interface: 2 x USB-C 3.2 Gen 2, with one supporting PowerShare
- Interface: USB4 with Power Delivery
- Interface: 1 x audio line-in
- Interface: 1 x audio line-out
- Interface: 1 x SPDIF
- Interface: 1 x headphones/microphone
- Included accessory: Clear side panel
- Theft and intrusion protection: Security lock slot with cable lock sold separately, padlock loop
- Security slot type: Kensington security slot
- Power device type: Power supply
- Voltage required: AC 90-264 V at 50/60 Hz
- Power provided: 1000 watt
- 80 PLUS certification: 80 PLUS Platinum
- Minimum operating temperature: 10 °C
- Maximum operating temperature: 35 °C
- Operating humidity range: 20 - 80% non-condensing
- Operating system: Windows 11 Home
- Included software: Activate your Microsoft 365 for a 30 day trial
- Monitor type: None
- Width: 19.7 cm
- Depth: 45.84 cm
- Height: 41.8 cm
- Weight: 15.37 kg
- Box contents: Alienware Aurora ACT1250
- Box contents: Clear side panel
SureLookIT.com
3 to 5 Working Days Delivery & Return Terms
Delivery Options:
If the product page shows "3 to 5 Working Days", the following delivery options apply:
SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)
DPD: €6.99 — 3 to 5 working days (Tracked, Insured)
Delivery working days are Monday to Friday (excluding bank/public holidays).
How to Return:
You must contact us to arrange collection. Do not send it yourself.
If returned by any other means, or without first contacting us to arrange collection, the return will be refused and the product sent back to you. We are not responsible for lost/damaged returned parcels when you don't follow our return policy.
You must pay a delivery fee to have it sent back to you
Returns time frame:
14 days from delivery date (based on tracking).
Item must be unopened, sealed, and resaleable.
Must arrive back to us within 14 days.
Important:
Refunds issued only if all return conditions are met.
If opened or not resaleable, it will be returned to you and no refund given.
Warranty:
Manufacturer warranty period is specified on the product page.
Delivery Notes
Delivery delays outside our control may occasionally occur.
For full return details see: https://surelookit.com/pages/support
Security and privacy:
We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.
Call us by phoneIreland: (090) 661 7066
Let us save you some time! Call us now (090) 661 7066
Talk to us on Whatsapp
Talk to us on Facebook Messenger
Or if you prefer, see the FAQ below
All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.
Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.
You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.
-
Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.
All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.
If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.
-
If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:
Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.
All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
---------
Hi (Name),
This is - SureLookIT.com! Thanks for your order.
Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
---------
If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.
We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.
-
If you have not received your order within the time specified, please contact us at the contact details above.
We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.
-
Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day?
You can contact us by phone if you have any queries regarding your order.
-
Yes, please contact us by phone, email or WhatsApp.
-
If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.
-
We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.
-
If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.
If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.
-
Orders valued at €100 or less:
You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.
If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.
Higher Value Orders (€100 or more):
Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.
-
Not Covered in warranty
1. Damage caused by the user.
2. Damage to any ports and connectors caused by the user.
3. Liquid damage.
4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.
5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.
Covered in warranty
Faults and issues not caused by the user.
-
It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.
Failure to read the terms and conditions will not exempt you from them.
-
Support Hrs
10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.
Call us by phone
Ireland:
083 010 9277 or 083 468 7174
SMS or WhatsApp number
+353830109277 - 10am to 3pm - Monday to Friday.
[email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.
UK Store
UK Store



WhatsApp
