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    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way

    We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

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ASUS TUF Gaming B850I WiFi Neo mini ITX AM5 motherboard with AMD B850, DDR5, Wi-Fi 6E and 2.5GbE

€199.99

Our Price RRP €219.99

Brand New
Factory Sealed
Full Manufacturer Warranty
Official stock from authorised Irish distributors
Lower prices through fair and honest pricing

IE VAT: Included
Dispatched from: Dublin, Ireland
EAN/Barcode: 4711636580915
MPN: 90MB1PI0-M0EAY0
Manufacturer's Warranty: 1 Year
Availability : 5 in stock



🖋️ Requires a signature on delivery 📦 Tracked 🛡️ Insured 📅 Orders placed after 3 pm or at weekends may take an additional working day to process.


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🇮🇪 This product is shipped quickly from Ireland. Shop local with SureLookIT — Irish stock, Irish support.

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Support: Call us by phone (090) 661 7066    Chat on WhatsApp WhatsApp

We'd love it if you shared this page, tap below.


    As a proud online Irish business, we deeply value each and every order we receive. We understand that in a market dominated by large non-Irish companies shipping from abroad, it's our commitment to personalised service that sets us apart.

    We cherish every customer interaction as if you were walking into a local shop, engaging in friendly, one-on-one conversation with our staff. Your satisfaction is our priority, and we want you to feel valued and appreciated with every interaction.

    Whether you have inquiries or simply want to chat, we're readily available to connect via phone or WhatsApp. Your questions and feedback matter to us, and we're here to assist you every step of the way.

    We ensure customer peace of mind by utilizing BCS SECURISPEED parcel delivery, Signature Required, tracking and insurance included for added security.

    In terms of returns, we believe in keeping things simple and hassle-free. If you're not completely satisfied with your purchase, contact us to arrange a return and collection. Your trust in us is paramount, and we aim to uphold it with transparency and efficiency.

    Thank you for considering us for your needs. We look forward to serving you with the warmth and professionalism that defines our Irish business ethos.

Description, delivery and Returns information    Description, Delivery & Returns information

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ASUS TUF Gaming B850I WiFi Neo mini ITX AM5 motherboard with AMD B850, DDR5, Wi-Fi 6E and 2.5GbE

Product Description

The ASUS TUF Gaming B850I WiFi Neo, model 90MB1PI0-M0EAY0, is a compact mini ITX motherboard built around the AMD B850 chipset and Socket AM5 platform. Designed for systems using compatible AMD Ryzen 7000, 8000 or 9000 Series processors, it combines a 17 cm by 17 cm footprint with modern memory, storage, networking and expansion technologies. Its small form factor makes it suitable for compact PC configurations while retaining support for high-performance processors, DDR5 memory, PCIe expansion and M.2 storage.

Memory support is provided through two 288-pin DIMM slots with a maximum capacity of 128 GB. The board uses DDR5 SDRAM in a dual-channel memory architecture and supports unbuffered memory together with non-ECC, ECC and on-die ECC capabilities. Overclocked memory data rates listed for the motherboard include 8000 MT/s, 8200 MT/s and up to 9600 MT/s. AMD EXPO technology and Intel Extreme Memory Profiles (XMP) are also supported, while ASUS Enhanced Memory Profile (AEMP) forms part of the board's hardware feature set.

For expansion and storage, the TUF Gaming B850I WiFi Neo provides PCIe 5.0 x16 and PCIe 4.0 x16 expansion support as specified, along with two M.2 sockets for 2260 and 2280 M.2 Key M devices. One M.2 interface operates over PCIe 5.0 and the other over PCIe 4.0. Two SATA-600 connectors are also available for Serial ATA storage. RAID 0, RAID 1, RAID 10 and RAID 5 configurations are supported across the specified storage interfaces, with AMD RAID Xpert2 Technology providing the board's RAID functionality. An M.2 heatsink is incorporated to assist with thermal management of installed M.2 storage.

External connectivity covers a broad selection of current and legacy USB standards. The rear interface selection includes one USB-C 3.2 Gen 2x2 connection, two USB 3.2 Gen 2 ports, one USB 3.2 Gen 1 port and two USB 2.0 ports. Internal headers add one USB-C 3.2 Gen 2 connection, two USB 3.2 Gen 1 connections and two USB 2.0 connections, as well as an internal audio header. This combination provides connectivity for external peripherals and storage while also supporting additional case-mounted USB connections in a compatible system.

Networking options include 2.5 Gigabit Ethernet, Bluetooth and wireless networking based on the 802.11a/b/g/n/ac/ax standards, with Wi-Fi 6E support. Two aerial connections are provided, and the motherboard includes an ASUS Wi-Fi Q-Antenna. TUF LANGuard is among the integrated hardware features associated with the network connection. For display connectivity, the rear interfaces include both DisplayPort and HDMI. The motherboard supports onboard graphics output when used with a CPU that provides the required graphics capability.

Audio is handled by an integrated High Definition Audio system with eight-channel output. The rear audio connectivity consists of microphone, line-in and line-out mini-jack connections, while an internal audio header is available for compatible chassis audio connections. DTS Audio Processing is also included among the supplied software.

Power delivery and cooling are supported by an 8+2+1 phase power design together with ASUS DIGI+ VRM technology, ASUS ProCool and a dedicated VRM heatsink design. The motherboard uses a 24-pin main power connector and an 8-pin ATX12V connector. Its thermal hardware also includes the M.2 heatsink, helping address cooling around important motherboard components during demanding workloads.

The TUF-focused construction incorporates a wide range of ASUS protection and installation features. ASUS TUF Protection is complemented by ESD Guards, ASUS Overvoltage Protection, ASUS SafeDIMM, ASUS SafeSlot, TUF LANGuard and a stainless-steel rear I/O assembly. A pre-mounted I/O shield is included in the design. ASUS EZ DIY and ASUS Q-Design features are joined by Q-Dashboard, Q-DIMM, Q-LED and Q-Slot functionality, while the supplied Q-Antenna supports the motherboard's wireless connectivity setup.

Firmware management is based on an AMI BIOS with UEFI support. ASUS UEFI BIOS EZ Mode provides an accessible BIOS interface, while ASUS EZ Flash 3 and CrashFree BIOS 3 are included for firmware-related management and recovery functionality. The rear hardware controls include a BIOS FlashBack button, a corresponding BIOS FlashBack LED and a Clear CMOS button. Wake on LAN and wake on PME are supported, and Preboot eXecution Environment functionality is also provided.

ASUS Aura Sync provides support for customizable RGB lighting integration. The included software selection further extends motherboard management and system functionality with Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, ASUS TUF Gaming CPU-Z and TurboV Core. The software package also includes Adobe Creative Cloud as a free trial, Norton 360 for Gamers with a 60-day trial, WinRAR with a 40-day trial and DTS Audio Processing.

The motherboard package includes two Serial ATA cables, an M.2 rubber package, a TUF Gaming sticker and the ASUS Wi-Fi Q-Antenna. With its mini ITX dimensions, AM5 processor support, DDR5 memory architecture, PCIe and M.2 expansion, high-speed USB connectivity, Wi-Fi 6E, Bluetooth, 2.5 Gigabit Ethernet, eight-channel HD Audio and extensive ASUS firmware, protection and installation features, the TUF Gaming B850I WiFi Neo brings the supplied platform capabilities together in a compact motherboard format.

Specifications

  • Product name: ASUS TUF Gaming B850I WiFi Neo
  • Model / part number: 90MB1PI0-M0EAY0
  • Manufacturer: ASUS
  • Series: TUF Gaming
  • Product category: motherboard
  • Form factor: mini ITX
  • Width: 17 cm
  • Depth: 17 cm
  • Chipset: AMD B850
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000 Series, Ryzen 8000 Series and Ryzen 9000 Series
  • Onboard graphics: supported with a CPU providing the required graphics capability
  • Maximum memory capacity: 128 GB
  • Memory slots: 2 x 288-pin DIMM
  • Memory technology: DDR5 SDRAM
  • Memory architecture: dual-channel
  • Memory type: unbuffered
  • Memory integrity support: non-ECC, ECC and on-die ECC
  • Supported memory data rate: 8000 MT/s (O.C.)
  • Supported memory data rate: 8200 MT/s (O.C.)
  • Maximum specified memory data rate: 9600 MT/s (O.C.)
  • Memory technologies: AMD EXPO technology and Intel Extreme Memory Profiles (XMP)
  • ASUS memory feature: ASUS Enhanced Memory Profile (AEMP)
  • Expansion slots and sockets: 1 x CPU, 2 x 288-pin DIMM, 1 x PCIe 5.0 x16, 1 x PCIe 4.0 x16 and 2 x M.2 sockets
  • M.2 form-factor support: 2260 and 2280 M.2 Key M
  • Storage ports: 2 x SATA-600 and 2 x M.2
  • SATA storage interface: 2 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 5.0 storage interface: 1 x M.2 connector
  • PCIe 5.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 4.0 storage interface: 1 x M.2 connector
  • PCIe 4.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • RAID technology: AMD RAID Xpert2 Technology
  • Rear USB interface: 1 x USB-C 3.2 Gen 2x2
  • Rear USB interfaces: 2 x USB 3.2 Gen 2
  • Rear USB interface: 1 x USB 3.2 Gen 1
  • Rear USB interfaces: 2 x USB 2.0
  • Internal USB interface: 1 x USB-C 3.2 Gen 2 header
  • Internal USB interfaces: 2 x USB 3.2 Gen 1 via header
  • Internal USB interfaces: 2 x USB 2.0 via header
  • Internal audio interface: 1 x audio header
  • Network interface: 2.5 Gigabit Ethernet LAN
  • Wireless network standards: IEEE 802.11a/b/g/n/ac/ax
  • Wireless technology: Wi-Fi 6E
  • Bluetooth: supported
  • Aerial connections: 2
  • Display interface: 1 x DisplayPort
  • Display interface: 1 x HDMI
  • Audio interface: 1 x microphone mini-jack
  • Audio interface: 1 x line-in mini-jack
  • Audio interface: 1 x line-out mini-jack
  • Audio type: HD Audio, 8-channel
  • Audio standard: High Definition Audio
  • Main power connector: 24-pin
  • CPU power connector: 8-pin ATX12V
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake functionality: Wake on LAN (WOL) and wake on PME
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), ASUS TUF Protection, 8+2+1 Phase Power Design, ASUS Aura Sync, ASUS DIGI+ VRM, ASUS EZ DIY, ASUS Overvoltage Protection, ASUS ProCool, ASUS Q-Design, ASUS SafeDIMM, ASUS SafeSlot, ASUS Stainless Steel Back I/O, BIOS FlashBack button, BIOS FlashBack LED, Clear CMOS button, ESD Guards, M.2 heatsink, pre-mounted I/O shield, Q-Antenna, Q-Dashboard, Q-DIMM, Q-LED, Q-Slot, TUF LANGuard and VRM heatsink design
  • Included accessories: 1 x M.2 rubber package, TUF Gaming sticker and ASUS Wi-Fi Q-Antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: Adobe Creative Cloud free trial, Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, ASUS TUF Gaming CPU-Z, DTS Audio Processing, Norton 360 for Gamers 60-day trial, TurboV Core and WinRAR 40-day trial

SureLookIT.com

ASUS TUF Gaming B850I WiFi Neo mini ITX AM5 motherboard with AMD B850, DDR5, Wi-Fi 6E and 2.5GbE

Product Description

The ASUS TUF Gaming B850I WiFi Neo, model 90MB1PI0-M0EAY0, is a compact mini ITX motherboard built around the AMD B850 chipset and Socket AM5 platform. Designed for systems using compatible AMD Ryzen 7000, 8000 or 9000 Series processors, it combines a 17 cm by 17 cm footprint with modern memory, storage, networking and expansion technologies. Its small form factor makes it suitable for compact PC configurations while retaining support for high-performance processors, DDR5 memory, PCIe expansion and M.2 storage.

Memory support is provided through two 288-pin DIMM slots with a maximum capacity of 128 GB. The board uses DDR5 SDRAM in a dual-channel memory architecture and supports unbuffered memory together with non-ECC, ECC and on-die ECC capabilities. Overclocked memory data rates listed for the motherboard include 8000 MT/s, 8200 MT/s and up to 9600 MT/s. AMD EXPO technology and Intel Extreme Memory Profiles (XMP) are also supported, while ASUS Enhanced Memory Profile (AEMP) forms part of the board's hardware feature set.

For expansion and storage, the TUF Gaming B850I WiFi Neo provides PCIe 5.0 x16 and PCIe 4.0 x16 expansion support as specified, along with two M.2 sockets for 2260 and 2280 M.2 Key M devices. One M.2 interface operates over PCIe 5.0 and the other over PCIe 4.0. Two SATA-600 connectors are also available for Serial ATA storage. RAID 0, RAID 1, RAID 10 and RAID 5 configurations are supported across the specified storage interfaces, with AMD RAID Xpert2 Technology providing the board's RAID functionality. An M.2 heatsink is incorporated to assist with thermal management of installed M.2 storage.

External connectivity covers a broad selection of current and legacy USB standards. The rear interface selection includes one USB-C 3.2 Gen 2x2 connection, two USB 3.2 Gen 2 ports, one USB 3.2 Gen 1 port and two USB 2.0 ports. Internal headers add one USB-C 3.2 Gen 2 connection, two USB 3.2 Gen 1 connections and two USB 2.0 connections, as well as an internal audio header. This combination provides connectivity for external peripherals and storage while also supporting additional case-mounted USB connections in a compatible system.

Networking options include 2.5 Gigabit Ethernet, Bluetooth and wireless networking based on the 802.11a/b/g/n/ac/ax standards, with Wi-Fi 6E support. Two aerial connections are provided, and the motherboard includes an ASUS Wi-Fi Q-Antenna. TUF LANGuard is among the integrated hardware features associated with the network connection. For display connectivity, the rear interfaces include both DisplayPort and HDMI. The motherboard supports onboard graphics output when used with a CPU that provides the required graphics capability.

Audio is handled by an integrated High Definition Audio system with eight-channel output. The rear audio connectivity consists of microphone, line-in and line-out mini-jack connections, while an internal audio header is available for compatible chassis audio connections. DTS Audio Processing is also included among the supplied software.

Power delivery and cooling are supported by an 8+2+1 phase power design together with ASUS DIGI+ VRM technology, ASUS ProCool and a dedicated VRM heatsink design. The motherboard uses a 24-pin main power connector and an 8-pin ATX12V connector. Its thermal hardware also includes the M.2 heatsink, helping address cooling around important motherboard components during demanding workloads.

The TUF-focused construction incorporates a wide range of ASUS protection and installation features. ASUS TUF Protection is complemented by ESD Guards, ASUS Overvoltage Protection, ASUS SafeDIMM, ASUS SafeSlot, TUF LANGuard and a stainless-steel rear I/O assembly. A pre-mounted I/O shield is included in the design. ASUS EZ DIY and ASUS Q-Design features are joined by Q-Dashboard, Q-DIMM, Q-LED and Q-Slot functionality, while the supplied Q-Antenna supports the motherboard's wireless connectivity setup.

Firmware management is based on an AMI BIOS with UEFI support. ASUS UEFI BIOS EZ Mode provides an accessible BIOS interface, while ASUS EZ Flash 3 and CrashFree BIOS 3 are included for firmware-related management and recovery functionality. The rear hardware controls include a BIOS FlashBack button, a corresponding BIOS FlashBack LED and a Clear CMOS button. Wake on LAN and wake on PME are supported, and Preboot eXecution Environment functionality is also provided.

ASUS Aura Sync provides support for customizable RGB lighting integration. The included software selection further extends motherboard management and system functionality with Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, ASUS TUF Gaming CPU-Z and TurboV Core. The software package also includes Adobe Creative Cloud as a free trial, Norton 360 for Gamers with a 60-day trial, WinRAR with a 40-day trial and DTS Audio Processing.

The motherboard package includes two Serial ATA cables, an M.2 rubber package, a TUF Gaming sticker and the ASUS Wi-Fi Q-Antenna. With its mini ITX dimensions, AM5 processor support, DDR5 memory architecture, PCIe and M.2 expansion, high-speed USB connectivity, Wi-Fi 6E, Bluetooth, 2.5 Gigabit Ethernet, eight-channel HD Audio and extensive ASUS firmware, protection and installation features, the TUF Gaming B850I WiFi Neo brings the supplied platform capabilities together in a compact motherboard format.

Specifications

  • Product name: ASUS TUF Gaming B850I WiFi Neo
  • Model / part number: 90MB1PI0-M0EAY0
  • Manufacturer: ASUS
  • Series: TUF Gaming
  • Product category: motherboard
  • Form factor: mini ITX
  • Width: 17 cm
  • Depth: 17 cm
  • Chipset: AMD B850
  • Processor socket: 1 x Socket AM5
  • Maximum processor quantity: 1
  • Compatible processors: AMD Ryzen 7000 Series, Ryzen 8000 Series and Ryzen 9000 Series
  • Onboard graphics: supported with a CPU providing the required graphics capability
  • Maximum memory capacity: 128 GB
  • Memory slots: 2 x 288-pin DIMM
  • Memory technology: DDR5 SDRAM
  • Memory architecture: dual-channel
  • Memory type: unbuffered
  • Memory integrity support: non-ECC, ECC and on-die ECC
  • Supported memory data rate: 8000 MT/s (O.C.)
  • Supported memory data rate: 8200 MT/s (O.C.)
  • Maximum specified memory data rate: 9600 MT/s (O.C.)
  • Memory technologies: AMD EXPO technology and Intel Extreme Memory Profiles (XMP)
  • ASUS memory feature: ASUS Enhanced Memory Profile (AEMP)
  • Expansion slots and sockets: 1 x CPU, 2 x 288-pin DIMM, 1 x PCIe 5.0 x16, 1 x PCIe 4.0 x16 and 2 x M.2 sockets
  • M.2 form-factor support: 2260 and 2280 M.2 Key M
  • Storage ports: 2 x SATA-600 and 2 x M.2
  • SATA storage interface: 2 x 7-pin Serial ATA SATA-600 connectors
  • SATA RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 5.0 storage interface: 1 x M.2 connector
  • PCIe 5.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • PCIe 4.0 storage interface: 1 x M.2 connector
  • PCIe 4.0 M.2 RAID support: RAID 0, RAID 1, RAID 10 and RAID 5
  • RAID technology: AMD RAID Xpert2 Technology
  • Rear USB interface: 1 x USB-C 3.2 Gen 2x2
  • Rear USB interfaces: 2 x USB 3.2 Gen 2
  • Rear USB interface: 1 x USB 3.2 Gen 1
  • Rear USB interfaces: 2 x USB 2.0
  • Internal USB interface: 1 x USB-C 3.2 Gen 2 header
  • Internal USB interfaces: 2 x USB 3.2 Gen 1 via header
  • Internal USB interfaces: 2 x USB 2.0 via header
  • Internal audio interface: 1 x audio header
  • Network interface: 2.5 Gigabit Ethernet LAN
  • Wireless network standards: IEEE 802.11a/b/g/n/ac/ax
  • Wireless technology: Wi-Fi 6E
  • Bluetooth: supported
  • Aerial connections: 2
  • Display interface: 1 x DisplayPort
  • Display interface: 1 x HDMI
  • Audio interface: 1 x microphone mini-jack
  • Audio interface: 1 x line-in mini-jack
  • Audio interface: 1 x line-out mini-jack
  • Audio type: HD Audio, 8-channel
  • Audio standard: High Definition Audio
  • Main power connector: 24-pin
  • CPU power connector: 8-pin ATX12V
  • BIOS type: AMI
  • BIOS features: UEFI BIOS, ASUS EZ Flash 3 and ASUS UEFI BIOS EZ Mode
  • Sleep and wake functionality: Wake on LAN (WOL) and wake on PME
  • Hardware features: ASUS Enhanced Memory Profile (AEMP), CrashFree BIOS 3, Preboot eXecution Environment (PXE), ASUS TUF Protection, 8+2+1 Phase Power Design, ASUS Aura Sync, ASUS DIGI+ VRM, ASUS EZ DIY, ASUS Overvoltage Protection, ASUS ProCool, ASUS Q-Design, ASUS SafeDIMM, ASUS SafeSlot, ASUS Stainless Steel Back I/O, BIOS FlashBack button, BIOS FlashBack LED, Clear CMOS button, ESD Guards, M.2 heatsink, pre-mounted I/O shield, Q-Antenna, Q-Dashboard, Q-DIMM, Q-LED, Q-Slot, TUF LANGuard and VRM heatsink design
  • Included accessories: 1 x M.2 rubber package, TUF Gaming sticker and ASUS Wi-Fi Q-Antenna
  • Included cables: 2 x Serial ATA cables
  • Included software: Adobe Creative Cloud free trial, Armoury Crate, ASUS AI Advisor, ASUS AURA Creator, ASUS DriverHub, ASUS Fan Xpert 4, ASUS GlideX, ASUS TUF Gaming CPU-Z, DTS Audio Processing, Norton 360 for Gamers 60-day trial, TurboV Core and WinRAR 40-day trial

SureLookIT.com

3 to 5 Working Days Delivery


Delivery Options:

If the product page shows "3 to 5 Working Days", the following delivery options apply:

SECURISPEED: €6.99 — 3 to 5 working days (Tracked, Insured, Signature Required)

DPD: €6.99 — 3 to 5 working days (Tracked, Insured)

Delivery working days are Monday to Friday (excluding bank/public holidays).


Delivery Notes

 

Delivery delays outside our control may occasionally occur.

For full return details see: https://surelookit.com/pages/support

Security and privacy:

We will never ask for personal information (such as passwords or payment details) in an email, phone call or message. We do not take payments over the phone. If you receive such a request, please do not respond to it. If you have any questions regarding a message or email you received, call our Support team, contact details below.

Call us by phone

Ireland: (090) 661 7066

Let us save you some time! Call us now (090) 661 7066

Talk to us on Whatsapp

Talk to us on Facebook Messenger

Or if you prefer, see the FAQ below

    We are an Irish VAT registered business based in Athlone, Westmeath. Orders are dispatched from our warehouse in Athlone, Westmeath via DPD / AnPost. A tracking number is provided.

    All prices displayed in Euro (€) include Irish VAT. You will receive a Euro (€) VAT Receipt by email when you place an order. If you require a PDF version of a VAT Receipt, please contact support.

    Checkout price is final, delivered to your door in Ireland. There will NOT be any surprise fees to pay.

    You will receive a VAT invoice via email after payment. If you require a PDF version please contact support.

    Absolutely. Everything we offer is factory new, unused, and sealed in original packaging.

    All our products include the manufacturer’s warranty and can be activated through the manufacturer’s website once received. We also provide phone, email, and WhatsApp support throughout the product’s lifecycle.

    If you have any questions, feel free to give us a call any time at 090 661 7066 — we’re happy to help.

    If we detect fraudulent activity, we will report it at the local Garda station. During this report, the following data will be passed to the Garda:

    Full name, phone number, billing and delivery address, time and date of purchase, IP address where order was placed from, transaction and payment details. DPD / AnPost tracking number, DPD / AnPost proof of delivery.

    All orders go through a series of automated checks. This is to protect people and us from fraudulent transactions. If your order raises any flags, you'll receive an SMS text message or email from us, similar to below
    ---------
    Hi (Name),
    This is - SureLookIT.com! Thanks for your order.
    Fraud prevention: We need you to verify your order before we can dispatch it, please go to this link https://beaconapp.page.link/p5NP8 to confirm your account.
    ---------

    If your order is flagged by our fraud prevention system, your order will be placed on hold, until you complete the process above.

    We may also attempt to call you to verify your identity. If we are unsatisfied with the outcome of the call, your order will be cancelled and refunded.

    We deliver throughout Ireland with DPD and AnPost. Tracking and Insured.

    Delivery information page to visit our Delivery information page for Next Working Day Delivery and Return Terms.

    Delivery information page to visit our Delivery information page for 3 to 5 Working Days Delivery and Return Terms.

    If you have not received your order within the time specified, please contact us at the contact details above.

    We suggest that you follow the DPD / AnPost tracking website after you receive a dispatch email and DPD / AnPost tracking number from us, look out for emails and SMS messages from DPD / AnPost regarding delivery date and time.

    Please add our email above to your address book. Order confirmation, dispatch and shipping progress updates are sent automatically to the email or mobile phone you used when placing your order, please check the spam folder if you cannot find the email. For Gmail, check the "All Mail" folder, Google does not show all your emails in your primary Inbox. If you mistyped or misspelled your email address you wont receive your emails. If you only provided your phone number during the order process, you will not receive any emails. Our email system is functioning as expected, if you have not received the email, there may be an issue at your end which is outside of our control. Whether you actually receive an email is up to numerous factors once that email leaves our system - personalized spam filtering levels or security settings, your email provider's inbox segmentation features (automated or pre-set for example in Gmail the preset segmentations are All mail, inbox, updates, promotions, social), what email program you're using (it appears Outlook and AOL are slipping behind the times), if you are using a personal email address or work email address, of which the work address may have more strict levels of filtering outside of your control set by company administrators, have you added our email address to your contacts list, have you done a search for our email address in your email and seen if any emails have ever been delivered, could you just have missed an email among the dozens of other emails that came through your inbox that day? You can contact us by phone if you have any queries regarding your order.

    Yes, please contact us by phone, email or WhatsApp.

    If your order has been dispatched, it cannot be cancelled. You can return it once you receive it. Your nearest return address within Ireland is on the packing slip that will accompany your order. If your order hasn't been dispatched, we can cancel and refund it for you, please contact us at the contact details above.

    Delivery information page to visit our Returns and Refund information page.

    Delivery information page to visit our Returns and Refund information page.

    We require a full Eircode, 7 digits, to dispatch an order. If you do not provide this, we will try to match your address on the Eircode website, if we cannot find an exact match or if there are multiple address that are similar with no house number, we will email and call you. If we cannot get in touch with you, we will cancel and refund your order. We will not dispatch an order without a fully confirmed address and full 7 digit Eircode, if you do not provide your Eircode, your parcel will be delayed and or cancelled and refunded.

    If your parcel is misdirected it is outside of our control, your parcel is sent to the Eircode you provided at checkout.

    If your parcel is late or hasn't arrived within the time specified on the product page, please call or email us right away and we will contact DPD / AnPost on your behalf and get it delivered for you.


    Orders valued at €100 or less:

    You will receive and email and/or SMS from DPD / AnPost once they have your parcel from us, if you would like to, you can use the link in that message to re-arrange your delivery location and date. If you chose DPD for your delivery, you will receive another email and/or SMS on the day that your parcel is "Out for Delivery" letting you know the time, within an hour or so, to expect the DPD driver. If you chose AnPost for your delivery, you can check the AnPost tracking website the next working day to see if your parcel has been put out for delviery by AnPost, you can then expect delivery at the usual time your AnPost delivery person passes through your area. Please note, unexpected issues with transportation, roads, traffic, and weather can affect this estimated delivery date/time.

    If nobody is home to accept, inspect, and sign for the delivery, DPD / AnPost may, if appropriate, leave your parcel in a "safe place". If there is no "Safe place" available, the parcel will be returned to your local DPD / AnPost depot, you can then arrange a re-delivery date with DPD / AnPost. When DPD parcels are left in a "safe place" the DPD driver takes a photo. The photo will be emailed to you and us as proof of delivery. If you cannot find the parcel, please contact us and we'll let you know where the DPD driver put your parcel.

    Higher Value Orders (€100 or more):

    Please note, higher value items or orders, require an in-person signature upon delivery. If you're unavailable at the time of delivery, DPD / AnPost will hold your parcel at your nearest depot for collection. Alternatively, you can reschedule the delivery for a more convenient day using the manage delivery link provided in the email from DPD / AnPost prior to delivery.

    Not Covered in warranty

    1. Damage caused by the user.

    2. Damage to any ports and connectors caused by the user.

    3. Liquid damage.

    4. Improper treatment and usage, as in stretching, twisting of cables causing damage to the product.

    5. Tempered glass screen protectors are non-refundable if the plastic film has been removed from the glass. Bubbles under your tempered glass screen protector are either caused by incorrect application of the product by the user or due to pre-existing dust, grease, scratches and/or cracks on your device screen and so are not covered by the warranty and are non-refundable. Tempered glass screen protectors are designed to break, instead of your device screen and so once broken are deemed to have "done their job" and are not covered by the warranty and are non-refundable.



    Covered in warranty

    Faults and issues not caused by the user.


    It is the responsibility of the customer to read and accept our terms and conditions before making a purchase. By making a purchase, you are accepting our terms and conditions. The links to the terms and conditions are at the bottom of every page of this website.

    Failure to read the terms and conditions will not exempt you from them.

    Support Hrs

    10am to 3pm, Monday to Friday. Excluding Irish bank holidays and company holidays.

    Call us by phone

    Ireland:
    090 661 7066

    SMS or WhatsApp number

    +353830109277 - 10am to 3pm - Monday to Friday.

    Email

    [email protected] - 24/7 - Wait time is around 30 minutes during office hours(9am to 5pm Monday to Sunday). If you email us before 9am, please expect a reply before 9:30am. If you email us after 5pm, please expect a reply the next day before 9:30am. If you are contacting us about cancelling an order, please rest assured, we check SMS, emails and WhatsApp before dispatching an order in case of any pending cancellations.

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